Experience in customer service, retail, sales, hospitality, or restaurant work is preferred.
Ability to learn new information and processes.
Ability to solve problems.
Excellent communication skills.
Comfort using communication skills in day-to-day face-to-face customer interactions.
Responsibilities
Represent the telecommunications client in face-to-face customer service interactions.
Provide guidance to potential customers so they can make informed decisions about their telecommunications needs.
Desired Qualifications
Experience in customer service, retail, sales, hospitality, or restaurant work is preferred.
Interest in growing into different roles.
We’re currently representing a top telecommunications client that specializes in fiber-optic technology which results in the highest speed of internet available in the Northeast! Their goal is to bring this technology to those who rely on it for their day-to-day lives in a much more accessible way.
We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel comfortable using their communication skills on a day to day basis, not only to represent the client but to offer guidance to potential customers to ensure they make the best decisions for their telecom needs.
What We’re Looking For:
Willingness to learn
Experience in Customer Service, Retail, Sales, Hospitality, Restaurants etc preferred