Quality Technician Level 2 or 3

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What we offer:

Group Summary:

JOB SUMMARY:

The Quality Technician role at Magna Engineered Glass is responsible for ensuring product and process compliance with internal quality systems and customer requirements. This position supports quality assurance activities across manufacturing operations, including product testing, audits, and issue resolution. The role partners with operations, engineering, and customers to investigate nonconformances, support corrective and preventive actions, and drive continuous improvement. The position may also provide customer-facing quality support, assist with product launches, and contribute to the development and maintenance of quality standards, control plans, and testing procedures.

JOB RESPONSIBILITIES:`

·    Perform product testing and inspection using defined testing methods, fixtures, and measurement systems to ensure compliance with internal quality standards and customer specifications.

·    Audit products, processes, and documentation to verify conformance with IATF 16949 requirements, customer-specific requirements, and internal quality systems.

·    Utilize and analyze Statistical Process Control (SPC) data to monitor process performance, identify trends, and initiate containment or corrective actions as required.

• Initiates production stops or escalates quality concerns in accordance with established procedures when nonconforming product or process conditions are identified.

·    Lead and/or support in-house and on-site customer product sorts, re-inspections, and containment activities to address quality concerns; train production operators on off-line inspection and containment activities as needed. (Role may require lifting up to 50 lbs.)

·    Issues, maintains and implements activities relating to corrective and/or preventative action.  Provides input on causes or reasons for quality problems and recommends process changes if necessary.

·    Investigate internal and customer-reported nonconformances; visually inspect customer returns, determine product disposition, and coordinate containment, rework, or scrap decisions in alignment with quality procedures.

·    Perform measurement system analysis, including fixture reliability and repeatability (R&R), to ensure accuracy and consistency of inspection and test results.

·    Develop, analyze, and execute product testing procedures and inspection methods in accordance with control plans and quality engineering direction.

·    Support product launches and engineering changes by assisting with quality planning activities, inspection setup, validation testing, and early production containment as required.

·    Establish and maintain visual quality standards and inspection criteria in collaboration with manufacturing and engineering teams.

·    Initiate and support updates to control plans, inspection plans, IPICS, and control charts based on SPC data, audit findings, or corrective action outcomes.

·    Represent operations quality when communicating with internal teams and external customers regarding quality issues, inspection results, and control limits.

·    Conduct internal quality system and process audits in support of company, customer, and IATF 16949 requirements.

·    Compile, analyze, and summarize quality data and metrics for reporting purposes, including monthly or customer-required quality reports.

·    Properly handle and dispose of hazardous materials and waste in accordance with Environmental, Health, and Safety (EHS) requirements.

·    Perform all duties in compliance with company Health, Safety, and Environmental policies and procedures, as well as applicable federal, state, and local regulations; promptly report unsafe conditions, hazards, or workplace injuries.

·    Perform additional duties as assigned to support departmental and organizational goals.

·    Actively contribute to a positive and collaborative work environment, demonstrating flexibility to adapt to evolving business needs and priorities.

Level I (0382)

• Perform repetitive product testing and inspection processes using defined testing methods, fixtures, and measurement systems to ensure compliance with internal quality standards and customer specifications.
• Support containment, sorting, and corrective action activities under the direction of higher-level technicians or supervision.
• Work is minimally complex and requires limited independent judgment.
• Escalates quality concerns for investigation and resolution.
• Requires 0-2 years manufacturing or quality experience

Level II  (0204)

• Independently perform quality inspections, testing, audits, and containment activities.
• Analyze SPC data, identify trends, and recommend corrective actions.
• Participate in root cause investigations and support implementation of corrective and preventive actions.
• Serve as a resource for production personnel and Level I technicians.
• Work involves moderate complexity and requires sound judgment in evaluating quality concerns.
• Requires 2-5 years experience in a manufacturing quality role

Level III (0135)

• Lead complex quality investigations, customer concerns, audits, and corrective action activities.

• Provide technical leadership for containment, root cause analysis, and continuous improvement initiatives.

• Conduct advanced quality data analysis and recommend system or process improvements.

• Mentor and train Level I and II technicians.

• Work is highly complex and requires substantial independent judgment, technical expertise, and cross-functional collaboration.

• Serve as a key customer-facing quality representative when required.

• Typically requires 5 or more years experience in a manufacturing quality role with demonstrated leadership of quality investigations, audits, and corrective action activities

REQUIREMENTS:

·    High school diploma or GED required; Associate’s degree or technical certification in Quality, Manufacturing, Engineering Technology, or a related field preferred.

·    0–5 years of experience in a manufacturing quality role, preferably within an automotive (IATF 16949) environment.

·    Working knowledge of IATF 16949 requirements and customer-specific requirements (CSR).

·    Experience with product inspection, testing methods, and use of basic measurement tools; ability to read engineering drawings and specifications.

·    Working knowledge of SPC, data analysis, and structured problem-solving methods (e.g., 8D, MDCAR).

·    Experience supporting corrective and preventive actions, audits, and containment activities.

·    Ability to work cross-functionally with Manufacturing and Engineering and communicate quality issues internally and with customers as needed.

·    Ability to work in a shop-floor environment, including standing for extended periods and lifting up to 50 lbs.

·    Commitment to safety and compliance with Environmental, Health, and Safety (EHS) requirements.

·    Knowledge of safety standards and protocols in manufacturing environments.

·    English proficiency required, with strong verbal and written communication skills. Bilingual (Spanish) preferred.

WORK ENVIRONMENT:

·    Office Environment: 30%

·    Plant Environment: 70%

·    The employee must be able to tolerate walking/standingfor extended periods of time.  

·    It requires (Near/Far/Depth/Color) vision in order to be able to tolerate the eye strain associated with working on a computer throughout the workday.

·    Must be able to tolerate the use of a keyboard and mouse on average 3hours per workday.

·    While working in the Plant environment, the employee will be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes, and various levels of temperature created by the manufacturing process.

·    This role operates primarily in a manufacturing facility. Occasional travel may be required to attend meetings, visit sub-suppliers, perform gauge R&R/safe launch activities at the gauge/automation shop. Travel requirements for this position are estimated at 1 time per quarter.

PHYSICAL DEMANDS:

·        Prolonged standing at least 6 hours, but up to 12 hours per day

·        Lift objects weighing up to 50 pounds multiple times per hour.

·        Repetitive bending, twisting, turning, lifting.

·        Repetitive use of hands, including gripping, grasping, pinching, squeezing

KEY COMPETENCIES:

A competency is a specific behavior or attribute that enables someone to effectively perform tasks or fulfill responsibilities in a job role. Each competency represents a key area in which an individual must excel to succeed in a role, and Magna Engineered Glass often uses competencies as benchmarks for assessing employee performance, guiding professional development, and aligning workforce capabilities with organizational goals.

·      Quality Systems & Compliance: Demonstrates working knowledge of IATF 16949, customer-specific requirements, and internal quality systems. Consistently applies standards related to inspection, nonconforming product control, corrective action, and auditing to ensure product and process compliance.

·    Problem Solving & Continuous Improvement: Uses structured problem-solving methodologies (e.g., 8D, MDCAR) and data analysis tools such as SPC to identify root causes, implement effective corrective and preventive actions, and support ongoing process improvement.

·    Technical Inspection & Data Analysis: Effectively performs product testing, inspection, and measurement using defined methods and gaging. Interprets engineering drawings, specifications, and control plans, and analyzes quality data to identify trends and support decision-making.

·    Collaboration & Communication: Works effectively with Manufacturing, Engineering, and Operations teams to address quality issues, support containment activities, and maintain production flow. Communicates quality concerns, requirements, and results clearly to internal stakeholders and customers as needed.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.