People & Organization Generalist - Leave of Absence

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

P&O Generalist, Leave of Absence

As a member of the P&O Total Rewards team, the P&O Generalist, Leave of Absence supports our associate leave and ADA accommodation programs to drive attraction and retention of our diverse workforce. This role is responsible for managing and overseeing all aspects of associate leave and accommodation programs for US and Canada, including but not limited to Paid Time Off, sick leave, Paid Parental Leave, family and medical leave, and other types of leave and ADA requests. This role ensures compliance with relevant laws and regulations, provides support to associates and managers, and maintains accurate records related to leave management and accommodations.

This is a full-time, remote position. This is a temporary position expected to end in December 2027.

WHAT YOU’LL DO

• Manage the leave of absence program in accordance with company policies and applicable laws, partnering with the manager and P&O BP and working closely with the leave provider and associates to ensure seamless leave experiences.
• Coordinate with our leave vendor to track various types of leave, including FMLA, short-term disability, long-term disability, and other statutory and non-statutory leave programs.
• Provide guidance on leave-related regulations and policies to associates and management; work with managers to ensure proper coverage and workflow during associate absences.

• Subject matter expert in our time off plans in both policy interpretation and HRIS set up.

• Serve as the point of contact for ADA-related inquiries and issues from associates and managers, offering guidance on reasonable accommodations and assisting in the accommodation process.
• Maintain accurate records of ADA compliance efforts, accommodations provided, and any issues addressed.
• Prepare reports on ADA compliance status and provide recommendations for improvements to management.
• Evaluate and recommend improvements to leave policies and processes to enhance efficiency and associate satisfaction.
• Partner with payroll to ensure leaves are paid correctly in coordination with state paid leave programs.
• Manage the Knowledge Base with all policies and leave-related information and instructions.
• Prepare and maintain documentation to support compliance audits and legal inquiries.
• Generate and review reports related to leave trends, usage, and compliance as needed.
• Develop and update leave-related materials and resources, staying up-to-date with federal, state, and local leave regulations to ensure company policies are compliant with legal requirements.
• Conduct training sessions for associates and managers on leave policies and procedures.
• Ensure compliance with local, national, and state regulations and applicable employment laws, and update policies and procedures when necessary.
• Aid in reviewing and updating personnel procedures and policies, including upkeep of the associate handbook, providing guidance and interpretation for business operations.
• Serve as primary backup support for Benefits and support other P&O team members as needed, including special projects, people initiatives, and other duties as assigned.

WHAT YOU BRING

• 5+ years experience in Human Resources with emphasis in leave administration and policy design.
• Bachelor’s degree (or equivalent) in human resources, business administration, or related field.
• Knowledge of associate benefits and applicable laws.
• Results oriented with the ability to collaborate and work with stakeholders and HR Centers of Excellence to achieve desired outcomes.
• Knowledge and understanding of applicable federal, state, and local laws pertaining to benefits administration, including ERISA, COBRA, FMLA, ADA, and SECTION 125.

Preferred Experience and Qualifications:

• Knowledge of Workday software.
• Experience with Canadian leave of absence.

WORKING CONDITIONS

• Reliable internet access is required.
• Sitting/standing at a desk working on a computer for long periods of time.

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance

• Employee Assistance Program

• Pet insurance* and Virtual vet care

• PTO, Holidays, Floating Holidays, and Volunteer Day

• Retirement Savings Plan (401k/ RRSP) with employer matching program

• Paid parental leave

• Flexible scheduling and remote work where possible

• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

For Canadian based associates these specific benefits are not included*

OUR VALUES

Vetsource is proud to be part of Mars Science & Diagnostics, a division of Mars Petcare—a family-owned organization rooted in the belief that pets make the world a better place. Our unified culture is built on a foundation of veterinary excellence and guided by a shared vision, inspiring everyone to create A Better World for Pets™ — a world where pets are healthy, happy, and welcome.

Today, Vetsource drives the future of pet health centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These principles define how we work, how we treat one another, and how we serve the veterinary community, ensuring a culture where every associate has the opportunity to thrive.

Pay range (US based applicants): $81,606 - $90,000 (annualized)

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email [email protected], or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com