Full-Time

Senior Software Engineer

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior, Expert

No H1B Sponsorship

Halethorpe, MD, USA + 2 more

More locations: Washington, DC, USA | Arlington, VA, USA

Hybrid work model; in-office presence required on certain occasions.

US Citizenship Required

Category
Embedded Engineering
Software Engineering
Required Skills
C/C++
Linux/Unix
Requirements
  • Bachelor's degree and 8+ years of related experience, preferably C/C++ Development in Linux/Windows
  • US Citizenship with the ability to obtain and maintain a security clearance as needed
  • Embedded, multi-threaded, real-time system integration experience on x86, ARM based systems
  • Experience developing/modifying Linux drivers for hardware devices
  • Knowledgeable of Ubuntu Linux kernels and root file systems
  • Comfortable working with test equipment (signal generators, signal analyzers)
Responsibilities
  • Review existing code bases to understand how they systematically work
  • Design new capabilities into an existing architecture
  • Understand how to go about testing system software on different hardware platforms
  • Occasional travel to customer sites for training on the different systems
Desired Qualifications
  • Self-starter, needs to be able to work unsupervised
  • Familiarity with inter/intra-process communications using Google Protobuffers
  • Familiarity in generation of Ubuntu Debian packages
  • Petalinux Xilinx kernel generation
  • Familiarity with Jenkins/Git/Jira
  • Working level understanding of 802.11 protocols

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for mediocre customer experiences, but instead strive for excellence that drives better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement