Community Health Systems

Operates acute care hospitals nationwide

Network Technician

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

Associate Degree in Information Technology, Computer Science, or a related field required
Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms
Ability to implement and troubleshoot network infrastructure devices
Knowledge of security risk management, IT security, and infrastructure
Ability to troubleshoot customer issues
Verbal and written communication skills
Ability to understand and explain complex technical information
Knowledge of various operating systems and platforms
Ability to work with a cross functional team
Troubleshooting skills of network functions such as security, servers, and routing
Knowledge of electronics, computing systems, and software development
Maintains regular and reliable attendance
Complies with all policies and standards
Maintains and configures network systems to meet organization’s needs
Performs routine maintenance on network devices and ensures proper function
Monitors network performance, troubleshoots and diagnosis issues
On-call and after hours support
Liaises with users and assists customers providing instruction on proper use of equipment
Manages and prioritizes work orders, maintaining documentation and resolves issues timely
Assists with setup and maintenance of user accounts, permissions and access controls
Provides support for hardware and software, installing, updating, troubleshooting network equipment
Maintains regular and reliable attendance
Performs other duties as assigned
Assists customers providing instruction on proper use of equipment
Complies with all policies and standards

Responsibilities

Manages and configures network systems to meet the organization’s needs
Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points
Performs routine maintenance on network devices and ensures proper function
Monitors network performance, troubleshoots and diagnosis issues
Implements and monitors security measures to ensure security of the network
Provides support for hardware and software, installing, updating, troubleshooting network equipment
Assists customers providing instruction on proper use of equipment
Manages and prioritizes work orders, maintaining documentation and resolves issues timely
Assists with setup and maintenance of user accounts, permissions and access controls
Provides on-call and after hours support
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards

Desired Qualifications

Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred
2-4 years of experience with PC and hardware preferred
CCNA - Cisco Certified Network Technician preferred or
MCDST - Microsoft Certified Desktop Support Technician preferred

Job Summary

The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.

Essential Functions

Manages and configures network systems to meet the organization’s needs.
Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points.
Performs routine maintenance on network devices and ensures proper function.
Monitors network performance, troubleshoots and diagnosis issues.
Implements and monitors security measures to ensure security of the network.
Provides support for hardware and software, installing, updating, troubleshooting network equipment.
Assists customers providing instruction on proper use of equipment.
Manages and prioritizes work orders, maintaining documentation and resolves issues timely.
Assists with setup and maintenance of user accounts, permissions and access controls.
Provides on-call and after hours support.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree in Information Technology, Computer Science, or a related field required
Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred
2-4 years of experience with PC and hardware preferred

Knowledge, Skills and Abilities

Ability to understand and explain complex technical information.
Ability to troubleshoot customer issues.
Verbal and written communication skills.
Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms.
Ability to implement and troubleshoot network infrastructure devices.
Knowledge and understanding of security risk management, IT security, and infrastructure.
Ability to cater to the needs of multiple stakeholders.
Troubleshooting skills of network functions such as security, servers, and routing.
Knowledge of electronics, computing systems, and software development.
Ability to work with a cross functional team.
Knowledge of various operating systems and platforms.

Licenses and Certifications

CCNA - Cisco Certified Network Technician preferred or
MCDST - Microsoft Certified Desktop Support Technician preferred

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Franklin, TN
Founded: 1985

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