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UNFCU

Global credit union providing loans

Bilingual French Teller

Full-TimeDeadline 9/18/27
$44.7k - $46k/yr
Junior
New York, NY, USA
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A minimum of 1–2 years of teller or branch operations experience, including cash handling, is required.
  • Demonstrated experience delivering high-quality member or customer service is required.
  • Working knowledge of financial branch procedures and teller operations is required.
  • Strong computer skills, including proficiency in Microsoft Office, are required.
  • Bilingual French proficiency is required.
Responsibilities
  • Uphold the organization's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members through consistent demonstration of service excellence behaviors.
  • Use the service excellence model to provide a memorable member experience at each touch point.
  • Accurately process transactions including deposits, withdrawals, transfers, share drafts, money orders, check cashing, loan payments, and foreign currency purchases and sales while maintaining account confidentiality and securing cash in accordance with credit union procedures.
  • Replenish automated teller machines, teller cash recyclers, and coin machines as needed.
  • Reconcile and complete necessary backup work at the end of the day, and ensure safekeeping in the vault.
  • Keep abreast of changing and new regulations, organizational products, procedures, and technology.
  • Perform additional responsibilities as assigned.
  • Uphold compliance with the Bank Secrecy Act and anti-money laundering policies and procedures by maintaining awareness of and reporting suspicious activity, completing relevant Bank Secrecy Act reports promptly and accurately (including Currency Transaction Reports and Suspicious Activity Reports), and completing annual Bank Secrecy Act, anti-money laundering, and Office of Foreign Assets Control training.
  • Ensure compliance with federal and state laws and regulations and the organization's Code of Ethics & Business Conduct.

About the company

UNFCU is a global financial cooperative that serves United Nations staff and related members. It provides traditional banking services such as loans, credit cards, and digital banking to a worldwide member base, including secure online and mobile platforms for everyday financial management. Members’ deposits fund lending and other financial products, and revenues come from loan interest, service fees, and related offerings. The organization differentiates itself through its global focus on UN employees, climate-neutral operations, and a commitment to inclusivity in leadership, aiming to empower a diverse membership. The goal is to offer safe, personalized financial solutions that simplify cross-border financial needs while delivering social and environmental value.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

N/A

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Simplify's Take

What believers are saying

  • UNFCU reported 2025 deposits up 4.71% and loans up 6.73%, supporting revenue.
  • UNFCU Foundation awarded $795,000 in March 2026, reinforcing brand loyalty and member engagement.
  • UNFCU completed all 12 five-year impact goals in 2026, signaling disciplined execution.

What critics are saying

  • UNFCU faces lawsuit pressure over an August 2026 subpoena dispute, risking reputational damage.
  • Digital banking concentration raises outage and fraud exposure across globally distributed member accounts.
  • Member growth beyond 260,000 demands heavier compliance, creating execution risk against larger rivals.

What makes UNFCU unique

  • UNFCU serves 260,000-plus members worldwide, anchored to United Nations mobility needs.
  • UNFCU sustained nine straight years of climate neutrality while surpassing $10.2 billion assets.
  • Pamela Agnone took over as CEO in June 2025, preserving continuity and mission focus.

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Benefits

  • Hybrid Work Options
  • Professional Development Budget

Company News

PR Newswire
Jun 23rd, 2025
United Nations Federal Credit Union Announces the Retirement of John Lewis and Names Pamela Agnone New President & CEO

LONG ISLAND CITY, N.Y., June 23, 2025 /PRNewswire/ - The United Nations Federal Credit Union (UNFCU) Board of Directors announced the appointment of Pamela Agnone as its President and CEO, effective immediately.