Full-Time

Tech Lead

Multiple Teams

Posted on 9/26/2025

Coates Group

Coates Group

201-500 employees

End-to-end digital signage for QSRs

Compensation Overview

$150k - $160k/yr

Chicago, IL, USA

Hybrid

Hybrid position requiring some in-office presence.

Category
Software Engineering (2)
,
Requirements
  • 7+ years' experience in relevant stack (front end/back end/full stack) development
  • 2+ years’ experience in people leadership
  • 4+ years’ experience in web solution design
  • Development of unit and end-to-end tests
  • Management, deployment and scaling of cloud-based services
  • Deep expertise in cloud technologies, programming languages and associated testing mechanisms and protocols
  • Database languages and security mechanisms
Responsibilities
  • Architect solutions in accordance with business and client needs
  • Provide expert advice on technical aspects of projects
  • Act as a bridge between technical and non-technical stakeholders
  • Establish and enforce coding standards and best practices
  • Manage code reviews and ensure adherence to codebase quality benchmarks
  • Oversee testing strategies to ensure alignment to quality, functionality and integration requirements
  • Implement improvements in processes, tools, and practices
  • Ensure technical documentation relevance, accuracy and accessibility
  • Optimisation of team resources - tools, infrastructure, personnel and time
  • Set clear goals, expectations, and development plans for team members
  • Provide regular coaching, feedback, and recognition to drive engagement and performance
  • Recruit, onboard, and retain high-quality talent in alignment with organisational needs
Desired Qualifications
  • Advanced LEAN qualifications advantageous

Coates Group provides digital signage and customer experience solutions for Quick Service Restaurants. It offers digital menu boards, self-service kiosks, and content management systems, along with hardware, software, installation, and ongoing support. The system combines displays and interactive kiosks with a central content platform to create, schedule, and push menus and messages across multiple locations, while technicians install and maintain the setup. Its goal is to help QSR brands improve the customer experience and drive sales by offering end-to-end, location-wide digital signage management for large chains and independents.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Newtown Township, Pennsylvania

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • signageOS partnership powers Switchboard on Samsung screens for scalability.
  • Elo Touch deploys tens of thousands of kiosks enhancing QSR journeys.
  • Traditional signage like pylons maximizes QSR brand ROI worldwide.

What critics are saying

  • McDonald's in-house tech eliminates 25-40% revenue in 12-24 months.
  • Samsung/LG direct sales undercut margins in 6-18 months.
  • Toast/Shopify POS integration obsoletes Switchboard in 12-24 months.

What makes Coates Group unique

  • Switchboard CMS integrates POS systems with license plate recognition for drive-thru targeting.
  • VR showroom in Chicago enables QSR clients to test digital signage pre-build.
  • Global McDonald's provider since 1970s for menu boards and kiosks.

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Benefits

Performance Bonus

Flexible Work Hours

Paid Sick Leave

Company News

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Apr 14th, 2024
Freda Fox Hewitt

Freda retired from Coats and Clark after twenty six years.

ITBusinessToday
Aug 11th, 2022
Coates Group recognized as McDonald’s single global Digital Menu Board

Coates Group, a global technology company specializing in digital merchandising solutions, was named as McDonald’s single global Digital Menu Board (DMB) Content Management System...

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May 29th, 2022
Rapidmation partnered with Coates Group on Apr 30th 22'.

rapidMATION, who are experts in providing state-of-the-art process automation solutions, has recently showcased the power of its groundbreaking RPA technology in a partnership with Australia’s largest equipment solutions provider, Coates.

Coates Group
Feb 22nd, 2022
Coates Group launched program called ‘Thrive on Jan 1st 22'.

To achieve this, Coates Group is proud to introduce a new program called ‘Thrive’, enabled by its People & Culture team, which reinforces the value of employee mental health and well-being through a range of initiatives and activities for 2022 and beyond.

Mumbrella
Oct 1st, 2021
Coats Group launches The Royals

Coates has launched its latest campaign via The Royals, launching its new brand platform: ‘Coates.

INACTIVE