Senior Services Account Manager

<p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at <a target="_blank" href="https://www.tranetechnologies.com/">Trane Technologies</a>, and through our businesses including <a target="_blank" href="http://www.trane.com/index.html">Trane®</a> and <a target="_blank" href="http://www.thermoking.com/na/en.html">Thermo King</a>,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.</p><p></p><p>Learn about our <a target="_blank" href="http://careers.tranetechnologies.com/global/en/benefits">benefits</a> designed for you to Thrive at work and at home. </p><p></p><p>We boldly go.</p><p></p><p style="text-align:left"><b>Where is the work:</b></p>Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.<p> </p><p> </p><br /><p style="color:!important"><span style="color:#000000"><b>What's in it for you:</b></span></p><p style="color:!important"><span style="color:#000000">As a Senior Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.</span></p><p style="color:!important"><span style="color:#000000"><br /> </span></p><p style="color:!important"><span style="color:#000000"><b>What you will do:</b></span></p><ul><li><span style="color:#000000">Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.</span></li><li><span style="color:#000000">Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.</span></li><li><span style="color:#000000">Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.</span></li><li><span style="color:#000000">Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.</span></li><li><span style="color:#000000">Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.</span></li><li><span style="color:#000000">Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.</span></li><li><span style="color:#000000">Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.</span></li><li><span style="color:#000000">Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.</span></li><li><span style="color:#000000">Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.</span></li></ul><p style="color:!important"><span style="color:#000000"><br /> </span></p><p style="color:!important"><span style="color:#000000"><b>What you will bring:</b></span></p><ul><li><span style="color:#000000">5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).</span></li><li><span style="color:#000000">5+ years of solution sales experience with a track record of achieving and exceeding sales targets.</span></li><li><span style="color:#000000">Candidates without a 4-year degree are encouraged to apply;  we prioritize practical experience, relevant skills, and alignment with our leadership principles.</span></li><li><span style="color:#000000">A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.</span></li><li><span style="color:#000000">Ability to engage multiple stakeholders, influencers, and key decision makers.</span></li><li><span style="color:#000000">Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.</span></li><li><span style="color:#000000">Strong financial and business acumen and self-starter mindset.</span></li><li><span style="color:#000000">Available for local travel.</span></li><li><span style="color:#000000">DL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.</span></li></ul><p></p><p><b>Annual Base Salary Range or Hourly Base Pay Range:</b></p>$145,856.66 - $210,909.99<p><b>Compensation Type:</b></p>Salary<p><b>Incentive Eligible:</b></p>No<p><b>Sales Commission Eligible:</b></p>Yes<p></p><p><b>Disclaimer</b>: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.</p><p></p><p><b>Thrive at work and at home:</b></p><br /><ul><li>Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!</li><li>Family building benefits include fertility coverage and adoption/surrogacy assistance.</li><li>Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. </li><li>401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    </li></ul><br /><p>Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations</p><br /><p><b>Safety Sensitive Role:</b></p>Yes<p>The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.</p><p></p><p>We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p>