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TikTok

Short-form video platform with ads

Logistics Experience Operations Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A bachelor's degree or above.
  • At least 5 years of experience in platform logistics operations, strategic planning, or business analysis.
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable business solutions.
  • Excellent communication, collaboration, and stakeholder management skills.
  • A customer-oriented mindset, ownership, adaptability, and curiosity.

Responsibilities

  • Partner with U.S. logistics teams and operations, product, and governance teams to identify consumer pain points and deliver solutions that enhance the end-to-end logistics experience.
  • Drive innovation in business models and product solutions for overseas markets to strengthen logistics capabilities, increase user conversion, and improve consumer satisfaction.
  • Use data analysis to uncover insights, monitor key metrics, and continuously optimize logistics operations and processes.
  • Translate market insights and benchmarking into actionable strategies, working with merchant and governance teams to refine policies and enhance the platform environment.
  • Lead cross-functional projects end-to-end by identifying issues, proposing and implementing solutions, and ensuring iterative improvements.

Desired Qualifications

  • Prior experience in international e-commerce logistics.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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