Full-Time

Sales Development Representative

Confirmed live in the last 24 hours

TouchBistro

TouchBistro

501-1,000 employees

All-in-one POS and restaurant management system

Enterprise Software
Consumer Goods

Entry, Junior

Toronto, ON, Canada

Requires in-office presence in Toronto 2 times a week.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Salesforce
Customer Service
Requirements
  • 1+ year(s) of experience in a customer service role
  • A track record of self-improvement, upward growth, and top performance with KPIs or quotas
  • Passionate about sales, the restaurant industry, SaaS and technology
  • Comfortable working in a hybrid work environment (2x a week in our Toronto office)
  • University or College degree (Nice To Have)
  • Salesforce and/or Point of Sale experience (Nice To Have)
Responsibilities
  • Prospect and qualify warm leads from customer inquiries and demand generation marketing sources
  • Conduct high volume prospecting through phone, text, and email
  • Prioritize and organize lead pipeline for maximum efficiency on a daily basis
  • Ensure all sales activities are accurately recorded and tracked in Salesforce
  • Understand and leverage product features, our Partners, Marketing, and others to ensure targets are met on a monthly basis
  • Work as a team to deliver the best customer experience at all times

TouchBistro offers a comprehensive point-of-sale (POS) and restaurant management system designed to simplify restaurant operations. Its platform includes essential tools for both front of house and back of house management, as well as features for guest engagement. By integrating these functionalities into one system, TouchBistro allows restaurant owners to reduce the time spent on manual tasks and focus more on interacting with customers and expanding their business. Unlike many competitors, TouchBistro emphasizes an all-in-one solution that caters specifically to the needs of the restaurant industry, making it easier for users to manage their operations efficiently.

Company Stage

Series E

Total Funding

$388.1M

Headquarters

Toronto, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-7%

2 year growth

-11%
Simplify Jobs

Simplify's Take

What believers are saying

  • TouchBistro's recent CAD$150 million funding from Francisco Partners positions it for accelerated growth and strategic acquisitions.
  • Recognition as a 'Market Leader' in the FeaturedCustomers Winter 2024 Customer Success Report highlights TouchBistro's strong market presence and customer satisfaction.
  • The launch of TouchBistro Marketing enhances customer engagement and loyalty, driving repeat business for restaurants.

What critics are saying

  • The competitive landscape in the restaurant management software sector is intense, requiring continuous innovation to maintain market position.
  • Economic downturns and rising costs, as highlighted in the 'Los Angeles State of Restaurants' report, could impact restaurant profitability and, consequently, TouchBistro's revenue.

What makes TouchBistro unique

  • TouchBistro offers an all-in-one POS and restaurant management system, unlike many competitors who provide fragmented solutions.
  • The integration of MarginEdge for profit management and automation sets TouchBistro apart by providing comprehensive back-of-house solutions.
  • TouchBistro's focus on both front of house and back of house operations ensures a seamless and efficient restaurant management experience.

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