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PENN Entertainment

Operates casinos, racetracks, and online betting

Food & Beverage Outlet Assistant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeSt. Louis, MO, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Food and Beverage or a related field is required.
  • Five years of experience in the restaurant industry, including 2–3 years as a supervisor, is required.
  • Ability to train, follow, and execute training manuals, with demonstrated performance implementing and maintaining food production operational standards, is required.
  • Supervisory, communication, and customer service skills are required.
  • Knowledge of kitchen and restaurant sanitation, operations, and equipment maintenance is required.
  • Ability to work any day of the week and any shift, including holidays and weekends, is required.
  • Passing the Missouri Gaming License Process is required.
  • A well-groomed appearance is required.

Responsibilities

  • Administer the overall activities of the restaurant operation on the assigned shift.
  • Establish and administer training programs within the assigned restaurants.
  • Counsel, guide, and instruct personnel in the proper performance of their duties.
  • Direct the development and administration of controls for all phases of the restaurant economically and profitably while maintaining established standards.
  • Assist in maintaining and developing food service procedures and inspect menu items for maximum customer satisfaction.
  • Supervise staff on shift and ensure proper staffing levels to provide high service standards with minimum labor hours.
  • Ensure available facilities are adequate for assigned personnel to perform their duties.
  • Maintain and instruct assigned personnel on safety policies and procedures, and follow up to ensure hazards are eliminated.
  • Monitor the appearance of food served and communicate deviations from standards.
  • Perform assigned input work in compiling annual budgets.
  • Prepare and coordinate periodic performance reviews of assigned personnel, including 90-day and annual reviews.
  • Measure service standards by turnover rate, staff morale, labor costs relative to budget, and restaurant cleanliness.
  • Ensure team members clean their areas as they perform their duties and assist with cleaning in other areas.
  • Cross-train team members within the department and encourage, reinforce, and support peers and the team.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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