Outpatient Services Department Head
Siloam Hospitals Group
Outpatient Services Department Head
Siloam Hospitals Group
Private hospital network and healthcare provider
•Carrying out and being responsible for administrative functions, operational activities and smooth service in the Outpatient Unit as well as providing staff development which includes quality and discipline as well as establishing good relationships and communication with all specialist doctors who practice in the Outpatient Unit.
•Responsible for all administrative, financial issues and Responsible for all administrative, financial issues and the smooth running of services in the Outpatient Services Department.
•Make specialist doctor practice schedules and monitor the presence of specialist doctors in the Outpatient Services Department.
•Monitor staff activities and work mechanisms.
•Coordination of work and personnel to expedite service activities in the Outpatient Services Department together with other departments.
•Carry out planning for each procurement of facilities and infrastructure in the Outpatient Services Department.
•Bachelor/ Master Degree from Medicine/Hospital Administration.
•Have minimum 5 years work experience in Hospital services (especially in the Outpatient area).
•Strong leadership and management skills to effectively lead a multidisciplinary team and drive departmental success.
•Ability to manage budgets, control costs, and analyze financial performance.
•In-depth knowledge of outpatient service operations, including patient care, scheduling, and resource management.
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Private hospital network and healthcare provider
Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.
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