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Listen Labs

Automates AI-driven customer interviews and insights

Account Executive - Strategic Accounts

Account ExecutiveUpdated on Nov 10
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 5 years of closing experience in B2B software as a service, with a record of closing large deals.
  • A track record of winning six- to seven-figure enterprise contracts.
  • Experience selling into complex global organizations and navigating them.
  • Ability to build multi-threaded sales strategies.
  • Ability to engage credibly with senior executive buyers.
  • Ability to create pipeline rather than only work existing opportunities.
  • Persistence and comfort handling repeated rejection.

Responsibilities

  • Pursue a curated list of approximately 50 major enterprise accounts.
  • Build detailed account plans, including organizational, power, and political mapping.
  • Create and drive multi-threaded strategies across business units.
  • Run complex, high-stakes sales cycles involving six or more stakeholders.
  • Sell to vice presidents, senior vice presidents, and C-suite executives.
  • Create urgency in slow-moving organizations.
  • Close large, multi-year, six- to seven-figure deals.
  • Conduct cold outbound outreach to senior executives and use creativity, persistence, and networks to open doors.
  • Convert light inbound interest into substantial opportunities.
  • Engage executives, product, and engineering teams at appropriate points to win deals.
  • Control deals through procurement and consensus-building processes.
  • Maintain high standards for pipeline, forecasting, and deal quality.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

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