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Mercier Consultancy Group

Digital Trust and Safety Specialist

Security Governance, Risk & ComplianceConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Czech, spoken and written.
  • A valid EU passport is mandatory.
  • Strong command of English for professional communication and documentation.
  • A keen interest in social media industry trends and digital community safety.
  • Ability to work on-site in Sofia, Bulgaria.
  • Ability to make objective decisions under pressure.

Responsibilities

  • Monitor and moderate social media content to ensure compliance with global safety policies.
  • Analyze reported content in Czech to identify potential violations, including harassment, hate speech, or harmful media.
  • Stay updated on developments in digital security within the social media industry.
  • Collaborate with cross-functional teams to refine internal safety guidelines and reporting procedures.
  • Investigate complex user reports to maintain the integrity and reputation of the digital platform.
  • Provide constructive feedback to enhance automated moderation systems and improve user experience.
  • Handle sensitive content queues with a high level of accuracy and efficiency.

About the Company

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