Software Asset Specialist

Job Description

Your Influential Mission: You Will…

• Manage the lifecycle of software licences and SaaS subscriptions, from request and purchase through allocation, renewal and retirement.
• Maintain accurate software inventory, entitlement and usage data in the company’s software asset management platform.
• Monitor licence compliance, resolve discrepancies, support vendor audits and true-ups, and identify opportunities to reclaim unused licences and reduce cost.
• Handle software licence requests through the IT service desk within agreed service levels, including approvals, provisioning and offboarding revocations.
• Assign user seats, support group-based provisioning and single sign-on, and help resolve access, login and permission issues.
• Track renewal dates and work with Procurement to begin renewals ahead of expiry.
• Prepare software licence budgets and forecasts, support purchase justifications, allocate costs and work with Finance on invoices, provisions and spend reporting.
• Manage domain purchases, renewals, transfers and DNS records, together with the end-to-end lifecycle of SSL certificates.
• Partner with business users, IT, Information Security, Procurement, Finance and external providers, translating technical topics into clear, practical language.
• Maintain process documentation and produce regular reporting on licences, spend and renewals.

Qualifications

Components for Success: You…

• Have excellent written and spoken English.
• Bring at least two years of experience in an IT-related environment, such as IT operations, service desk, system administration, DevOps, IT procurement or software licensing.
• Have enough technical understanding to work confidently with concepts such as Active Directory, single sign-on, DNS and SSL certificates. Deep technical expertise is not required.
• Are highly organised and detail-oriented, with the ability to manage several requests, renewals and priorities at the same time.
• Learn new tools and processes quickly and are comfortable taking ownership with limited day-to-day supervision.
• Do not only raise problems. You investigate, use judgement and bring possible solutions or clear next steps.
• Communicate confidently with both technical and non-technical stakeholders, including Finance, Legal, Procurement, business users and external partners.
• Are trustworthy, accountable and comfortable working independently as part of a geographically distributed team.
• Use Microsoft tools confidently, particularly Excel, Microsoft 365, Teams, SharePoint and Outlook.
• Are open to new technology and use modern tools responsibly to improve efficiency, documentation and processes.

You’ll Get Extra Points for…

• Experience with software asset management platforms such as Snow, Flexera or ServiceNow, and familiarity with software licensing models.
• Experience with IT service management or ticketing platforms such as Jira Service Management or ServiceNow.
• Hands-on exposure to user provisioning, Active Directory groups or access management workflows.
• Experience managing domain registrars, DNS records or SSL certificates.
• A SAM, ITIL or FinOps certification.

Thrive in a culture that values...

• Ownership and trust, with the freedom to organise your work and propose better ways of doing things.
• Learning and development, recognising that the full scope of this specialist role can be learned over time.
• Open communication across cultures, functions and locations.
• Practical innovation and thoughtful use of new tools to make work simpler and more effective.
• Work-life balance, with no routine overtime or on-call duties expected.
• Flexible hybrid working in line with the local office policy and clear communication within the team.

Additional Information

How to apply?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in software asset management, IT operations, IT procurement or related fields, and why this opportunity interests you. You can write it in the comment section at the end of the application page under “your message to the hiring manager”.

FinOps & Software Licensing

The FinOps & Software Licensing team helps Playtech manage software investment responsibly and keep the systems, access and renewals behind our global operations running smoothly. The team works closely with IT, Information Security, Procurement, Finance and business stakeholders, giving this role wide exposure across the organisation and the opportunity to build knowledge across licensing, SaaS management, governance, cost control and technical operations.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.