Assistant Manager

Job Description

We are seeking a dedicated and enthusiastic Assistant Manager to join our team at our Chatham, United States location. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer service.

• Oversee daily store operations and manage staff during assigned shifts
• Interact professionally with employees and customers to maintain a positive work environment
• Handle cash management and financial transactions accurately
• Answer phones and process customer orders efficiently
• Maintain cleanliness and organization of the store
• Assist in training and supervising team members
• Ensure compliance with company policies and procedures
• Collaborate with the store manager to achieve sales targets and improve store performance
• Resolve customer complaints and address concerns promptly
• Assist in inventory management and stock control
• Participate in implementing marketing initiatives and promotions

Qualifications

• Proven experience in a retail or food service management role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Demonstrated problem-solving and decision-making skills
• Proficiency in basic math and cash handling
• Ability to work in a fast-paced, high-pressure environment
• Flexibility to work various shifts, including evenings and weekends
• Physical ability to lift up to 25 pounds and stand for extended periods
• Basic computer skills and familiarity with point-of-sale systems
• High school diploma or equivalent; further education is a plus
• Food safety certification or willingness to obtain one
• Positive attitude and customer-oriented mindset
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize effectively

Additional Information

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!