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Selene

Mortgage loan servicing and loss mitigation

Default Servicing Specialist 2

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

  • Minimum 2–3 years of experience in loan servicing, default resolution, or a related financial services role.
  • Strong understanding of loan modification, short sale, and HUD Partial Claim processes.
  • Ability to manage multiple priorities under tight deadlines.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • High level of professionalism, discretion, and sound judgment.

Responsibilities

  • Independently manage the end-to-end processing of loan modifications, HUD Partial Claims, and short sale closings.
  • Perform advanced quality control reviews of legal and financial documents to ensure compliance with investor and regulatory guidelines.
  • Coordinate with internal departments, title companies, and external stakeholders to facilitate smooth closings.
  • Review and clear title issues prior to document execution and recording.
  • Ensure accurate and timely updates to Selene’s system of record, including status tracking for internal and private label clients.
  • Process complex payment applications, reversals, and fee waivers in accordance with modification terms.
  • Validate that financial calculations align with modification terms and system data.
  • Prepare and submit documents for notarization, execution, recording, and imaging.
  • Support process improvements and assist in training and mentoring Default Servicing Specialist I team members.
  • Maintain compliance with internal controls and contribute to audit readiness.
  • Perform other job-related duties and follow job-related instructions assigned by authorized personnel as organizational needs require.

About the Company

Selene

Mortgage loan servicing and loss mitigation

Selene provides mortgage loan servicing and resolution for residential loan portfolios, handling performing, re-performing, and high-touch distressed non-performing loans. It is an approved servicer for FHLMC, FNMA, GNMA, VA, and USDA, and is one of only two GNMA single-family master servicers and approved sub-servicers. The service uses loss-mitigation strategies guided by proprietary technology and personalized client management to service loans across all categories. Its goal is to help clients efficiently service and resolve portfolios at scale while reducing losses, serving banks, investors, REITs, private equity firms, hedge funds, GSEs, and government agencies from offices in Jacksonville, FL; Dallas, TX; and Salt Lake City, UT.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2004

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