Senior Salesforce QA Engineer

Where Ambition Meets Innovation

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

Job Overview:

We are seeking a Senior Salesforce QA Engineer to join our CRM Technology team. This role is responsible for ensuring the quality, reliability, performance, and scalability of enterprise Salesforce solutions across Sales Cloud & Financial Services Cloud (FSC).

The ideal candidate will bring expertise in Salesforce testing, test automation, API and integration validation, Agile delivery, release certification, and quality engineering best practices. This individual will act as a quality champion, driving automation, shift-left testing, and continuous improvement initiatives while collaborating closely with product, business, architecture, and engineering teams.

Responsibilities:

• Participate in Agile Scrum ceremonies, including sprint planning, standups, reviews, retrospectives, PI planning, and release planning activities.
• Validate Salesforce solutions across Financial Services Cloud (FSC), Sales Cloud, Service Cloud, OmniStudio, and Salesforce Platform to ensure quality, reliability, and performance.
• Develop and execute test strategies, test plans, and test cases based on business requirements, user stories, and acceptance criteria.
• Perform functional, integration, end-to-end (E2E), API, regression, UAT, and release testing for Salesforce applications and enterprise integrations.
• Design, develop, and maintain test automation frameworks using Playwright, TypeScript, and JavaScript, driving automation and shift-left testing initiatives.
• Validate Salesforce integrations with REST APIs, Platform Events, OAuth, JWT, AWS services, microservices, and third-party applications.
• Support CI/CD and release validation, manage defects through root cause analysis, collaborate with development teams, mentor QA engineers, and promote Salesforce testing best practices and quality standards.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 8+ years of experience in Software Quality Assurance, Test Automation, or Quality Engineering.
• 5+ years of experience testing Salesforce applications and platforms.
• Good experience with functional, API, integration, end-to-end, and regression testing.
• Hands-on experience with Playwright, TypeScript/JavaScript, Selenium, or similar automation frameworks.
• Excellent programming skills in languages such as Java, Python, JavaScript, or similar.
• Experience building and maintaining test automation frameworks and CI/CD-integrated test suites.
• Experience testing Salesforce integrations using REST APIs, Platform Events, OAuth, JWT authentication, and microservices architectures.
• Excellent knowledge of Salesforce Platform, Financial Services Cloud (FSC), security models, and business processes.
• Experience working in Agile/Scrum environments.
• Good analytical, problem-solving, communication, and stakeholder management skills.

Preferences

• Experience with Salesforce platform (Lightning Web Components, Apex, SOQL, platform architecture)
• Familiarity with CRM testing frameworks
• Experience with Artificial Intelligence and Machine Learning frameworks (like Cursor/co-pilot/Anthropic APIs)
• Knowledge of CI/CD pipelines, test orchestration, and infrastructure as code.
• Experience working in agile/scrum environments at scale
• Experience with API automation tools such as Postman or Rest Assured.
• Knowledge of performance, scalability, and security testing practices.

Core Competencies:

• Able to make quick decisions and resolve complex technical problems
• Ability to manage through shift changes and effectively transition open and unresolved issues.
• Ability to adapt, learn new technologies, develop new processes, and improve procedures.
• Excellent documentation skills.
• Ability to write, read, interpret, and edit complex documents and correspondence with team members and stakeholders.
• Excellent verbal and written communication skills.
• Ability to work peak, off-peak, weekend, and holiday shifts.
• Ability to communicate and respond to communication effectively with client, associates, and stakeholders.
• Ability to perform problem-solving, use logic and creative thought processes to resolve complex technical problems.

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