Full-Time
IT Analyst
Posted on 8/28/2024
Foodsmart
501-1,000 employees
Personalized nutrition and meal planning platform
Compensation Overview
$72k - $92kAnnually
Junior, Mid
Remote in USA
Remote position targeting east coast candidates.
- Proven working experience in an IT role or relevant experience
- Strong troubleshooting experience, able to identify root causes of issues
- Resourceful, able to prioritize tasks and address the most critical or pressing demands first
- Empathetic and able to provide amazing customer service to your internal stakeholders
- 2+ years of experience working in a cloud-first organization including familiarity with Okta, JAMF, Google Workspace, Slack, Jira, Confluence, 1Password, Zoom, and Oomnitza
- Experience configuring and troubleshooting macOS/iOS devices
- Experience configuring and troubleshooting network devices and services (WiFi, LAN, VPN)
- You have IT experience in a fast paced startup environment
- You’ve managed Google Workspace installations
- You’re comfortable with MDM implementation and administration
- Provide comprehensive technical support to Foodsmart employees worldwide
- Manage IT support queue system to track team performance and identify improvement opportunities
- Diagnose, troubleshoot and escalate issues timely to appropriate internal teams
- Ensure all issues and resolutions are appropriately documented
- Maintain and update knowledge base articles to help users self serve
- Provision new users computer and systems access
- Assist in onboarding, setting up, and deploying IT equipment for new employees
- Assess recurring issues to create automated processes and solutions where possible
- Manage Hardware and Software asset inventories
Foodsmart offers a platform that helps individuals and families improve their nutrition and meal planning through dietary assessments and nutrition counseling from dietitians. Users receive personalized meal plans and can order healthy food directly to their homes via partnerships with delivery services like Instacart and Walmart. What makes Foodsmart different is its combination of meal planning, nutrition advice, and food delivery in one service, along with a subscription model that includes access to recipes and a rewards program. The company's goal is to empower users to achieve better health through improved dietary habits.
Company Size
501-1,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$301.4M
Headquarters
San Francisco, California
Founded
2010
Simplify's Take
What believers are saying
- Raised $200M to expand operations and reach more patients with telenutrition services.
- Growing demand for personalized nutrition solutions boosts Foodsmart's market potential.
- Partnership with Instacart shows improved health outcomes for obesity and diabetes patients.
What critics are saying
- Legal challenges from TCPA violations could harm reputation and incur financial penalties.
- Dependence on major food delivery partners poses risk if partnerships are disrupted.
- Rapid expansion may strain operations and affect service quality.
What makes Foodsmart unique
- Foodsmart integrates dietary assessments, nutrition counseling, and food delivery in one platform.
- Partnerships with Instacart, Grubhub, and Walmart enhance Foodsmart's food delivery capabilities.
- Foodsmart's Foodscripts program allows dietitians to prescribe meals like medications.
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Benefits
Competitive compensation
Unlimited PTO
Flexible working hours
Flexible working location
Paid health insurance
Monthly gym subsidies
Daily lunch allowances
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↓ -3%Furthermore, Instacart's partnership with Foodsmart through their joint Foodcare program, integrating telenutrition services with grocery delivery, has shown improved health outcomes for individuals with obesity and diabetes.
Instacart and Foodsmart released a detailed white paper showcasing results from their partnership over the past two years, including significant positive health outcomes for thousands of people living with obesity and diabetes.
San Francisco nutrition telehealth service Foodsmart has raised $200 million in a new Series D round from TPG's Rise Fund, nearly tripling the company's total funding.
Foodsmart, a San Francisco-based telenutrition company, raised $200 million in funding led by The Rise Fund. The funds will be used to expand operations and business reach. Founded in 2010 by CEO Jason Langheier, Foodsmart partners with health plans and providers to offer personalized and affordable healthy eating options. The company serves over 2.2 million members through various contracts with Medicaid, Medicare, commercial insurers, and employers.
Founded in 2010, Foodsmart launched its Foodscripts program earlier this year, which allows primary care providers, including small federally qualified health centers as well as individual specialists at large health systems, to use Foodscripts like they would a normal pharmacy prescription: patients receive a referral to Foodsmart dietitians and subsidized meals tailored to their conditions.