M

Mama Money

Low-cost cross-border money transfers for migrants

Recon & FinOps Manager

BookkeepingUpdated on Nov 12
Full-timeCape Town, South AfricaNo salary listed

About the Job

Requirements

  • A completed Bachelor's degree in Accounting, Finance, or a related field.
  • At least 4 years of relevant experience in payment operations, reconciliations, or financial operations; experience in fintech, payments, or financial services is ideal.
  • Hands-on experience using AI tools such as Claude to build automated assessments, workflows, or alerting systems is non-negotiable.
  • Strong Excel skills, including working with large datasets and schedules and building automated or templated reporting.
  • Exposure to data analysis, dashboarding, or process automation tools such as Power Query, Power BI, or SQL is an advantage.
  • Exposure to a multi-entity or multi-currency environment, ideally in fintech or financial services.
  • Experience working with payment aggregators, gateways, or banking partners is an advantage.
  • High attention to detail and the ability to manage competing deadlines in a fast-paced environment.

Responsibilities

  • Reconcile partner balances related to transactions, transaction statuses, and settlements, including inward and outward transaction flows.
  • Analyze transactional, aggregator, and pay-in-partner fees.
  • Reconcile cross-border payments, including inward and outward payments.
  • Resolve unreconciled items through problem-solving and in-depth investigation.
  • Assist with balance sheet and accounting work by providing aggregator reporting to the accounting team.
  • Prepare daily variance reports and ensure variances are resolved within management-set timeframes.
  • Suggest and implement process enhancements and efficiencies, including automating and streamlining manual functions.
  • Design and implement a company-wide reconciliation roadmap focused on automating financial and transactional reconciliation procedures.
  • Oversee manual wallet adjustments, including deposit allocations, reversals, and refunds.
  • Ensure manual adjustments and money movements have a valid business reason, complete supporting evidence, and appropriate approval.
  • Oversee the operational integrity of manual customer bank account adjustments.
  • Monitor daily internal money movements and customer-account exceptions, escalating material, aged, or recurring issues promptly to Finance, Treasury, Operations, Compliance, or Technology as appropriate.
  • Work closely with Data and Technology to build automated or custom reconciliations using partner data and internal transaction data.
  • Provide Accounting with complete month-end schedules and supporting documentation for manual adjustments, internal transfers, customer bank account balances, suspense items, and outstanding exceptions.
  • Assess the impact of new products, partners, and process changes before implementation, ensuring money-movement flows, approval requirements, reconciliation points, and exception handling are clearly defined.
  • Drive root-cause remediation and automation to reduce manual adjustments and prevent repeat exceptions through Product improvements.
  • Produce regular FinOps reporting on adjustment volumes and values, aged exceptions, unallocated funds, refunds, and control breaches to reduce operational risk.

Desired Qualifications

  • Experience in fintech, payments, or financial services.
  • Exposure to data analysis, dashboarding, or process automation tools such as Power Query, Power BI, or SQL.
  • Exposure to a multi-entity or multi-currency environment, ideally in fintech or financial services.
  • Experience working with payment aggregators, gateways, or banking partners.

About the Company

Mama Money

Low-cost cross-border money transfers for migrants

Mama Money operates as the world’s first Social Business Money Transfer Operator. It offers a mobile app through which foreign nationals can send money home to support their families, using a growing payout network that enables cheap, safe cross-border transfers. The service works by letting users initiate transfers in the app, which are then paid out to recipients via the network (cash pickups or other payout options) across many countries. What sets Mama Money apart is its focus on financial inclusion and social impact rather than pure profit: it aims to lower transfer costs for low-income migrants and expand access for African and Asian expats, embodying a mission-driven approach. The company’s goal is to reduce the price and friction of sending money abroad while uplifting livelihoods through easier access to affordable remittances."

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Cape Town, South Africa
Founded
2013

Recently Posted Jobs

Explore more opportunities at Mama Money

See more jobs