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Walmart

Sells groceries and essentials in stores and online

General Manager Coach - Non-Complex, Management

Retail Store ManagementPosted on Nov 9
Full-timeMorgantown, WV, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • At least two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities selling only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback through Tour to Teach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; introduce and lead company change efforts; provide clear expectations and guidance for implementing business solutions; and communicate business objectives effectively.
  • Model exceptional customer service standards by following the One Best Way service model, supporting customer service initiatives and community outreach, resolving customer needs and complaints, implementing action plans to correct deficiencies, and leading process improvements for a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support growth.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; identify and communicate goals; build accountability and measure progress; identify improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and ethics by implementing action plans, supporting the Open Door Policy, and guiding the application of policies in business processes.
  • Build high-performing teams and a culture of belonging where associates feel seen, supported, and connected, and create opportunities for associates to thrive.
  • Build strong and trusting working relationships and communicate with impact to motivate and influence.
  • Attract and retain talent, develop associates, and recognize contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's regenerative goals through positive impact, belonging, waste reduction, and local giving.
  • Serve customers and members by putting customers first, adapting to how, where, and when they shop, and applying Every Day Low Price and Every Day Low Cost business models.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Encourage curiosity, learning, calculated risk-taking, courage, resilience, and learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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