Associate Manager

Job Description

As an Associate Manager of Production Control, you will have the responsibility to design and oversee material handing functions at Gigafactory New York. You will lead a team of Supervisors and take a KPI driven approach toward meeting daily operational objectives. In this role, you will work cross-functionally with Manufacturing, NPI, Maintenance, and various other supply and logistics organizations to solve problems, drive continuous improvement, and to achieve production targets.  

This Associate Manager role is execution and people leadership for assigned warehouse / material handling areas and shifts. You run the day: set clear expectations, develop Supervisors, and deliver consistent results in Safety, People, and Accuracy while hitting operational and financial targets for your span of control. You remove barriers on the floor, improve how work is done in your areas, and identify, escalate, and solve for systemic issues, capacity risks, and cross-area needs - with facts, impact, and a proposed path.  

Job Responsibilities

• Design and oversee material handling for your assigned warehouse(s) and logistics areas so standards are clear on shift, consistent across Supervisors, and followed in practice. Execute operational plans aligned to GFNY production priorities and department goals. Convert plans into daily/weekly priorities, resource alignment, and Supervisor ownership; review results and adjust as demand changes. Flag when plan assumptions break and need next-level decisions. Own delivery in your span of control and provide timely floor input on risks, constraints, and improvements
• Lead Supervisors with a KPI-driven approach: clear goals, regular performance reviews, timely coaching on gaps and wins. Be on the floor enough to know whether the standard is real. Build a strong Production Control team; develop Supervisors and Leads who can run the shift to standard
• Drive issues in your areas to closure through root cause analysis with action, owner, due date, and verification that the fix sticks. Partner cross-functionally (including inventory control and process partners) to improve processes, clear production bottlenecks, and increase productivity. Escalate repeat, systemic, or high-impact blockers with data - do not paper over recurring misses
• Safety: Non-negotiable. Lead a proactive safety culture across powered equipment and warehouse operations in your areas. Stop unsafe work, close hazards, never trade safety for speed or output, and ensure Supervisors do the same. Model the standard on every floor walk so people go home safe every shift
• People: Hire, coach, and performance-manage Supervisors and teams in your span to a high standard - clear expectations, regular 1:1s, timely feedback, early action on gaps. You are accountable for the quality of leadership your Supervisors provide on shift
• Accuracy: Own execution quality so material and transactions are correct - right item, right place, right quantity. Hold a high standard for how material is handled, stored, and moved so inventory records and floor conditions can be trusted. Enforce process discipline on shift; partner with Inventory Control and Process Engineering on recurring errors; escalate process/system gaps you cannot fix alone
• Own operational and financial KPI performance for your assigned areas (labor efficiency, trailer/overflow, scrap, transaction accuracy, downtime risk, dock performance, and other area KPIs). Make targets visible, review trends, drive countermeasures, and escalate off-track performance with a recovery plan. Run a consistent leadership rhythm: floor presence, standards reinforcement, Supervisor one-on-ones, structured shift handoffs, and alignment with the Manager on priorities, risks, and people issues

Job Requirements

• 5-7+ years in material handling, logistics, or supply chain operations in a manufacturing environment, including multi-shift leadership of Supervisors (not only individual contributors). Proven delivery of safety, quality/accuracy, and cost/labor results in your span 
• Ability to foster and develop a strong team of material handling personnel and leaders - set clear expectations, coach on the floor, give direct feedback, and build Supervisors who hold the standard when you are not standing there. Flexibility to change assigned work shift and work flexible shifts, including nights, as GFNY ramps and production needs change
• Ability to meet operational and financial targets (labor efficiency, trailer management, scrap reduction, overflow management, transaction accuracy, downtime, etc.) and manage variances with root cause, corrective action, owner, and due date - not explanations without a plan. Escalate with options when recovery needs Manager support
• Strong root cause and continuous improvement mindset; effective under production pressure. Escalates clearly without waiting for perfect data when safety or production is at risk. Fluent with common MS Office programs (Word, Excel, PowerPoint, Project). Able to use operational data and dashboards to run your areas and communicate performance clearly upward
• Strong understanding of running a warehouse team, dock team, pickers, and CDL driver team - including inbound/outbound operations, material flow, inventory transaction discipline, equipment safety, and dock/trailer management that protects production - with hands-on floor credibility. Proven safety leadership in a powered-equipment warehouse or manufacturing logistics environment: stops unsafe acts, drives hazard and near-miss closure, will not compromise safety for rate
• Experience executing operational plans for assigned warehouse or logistics areas into measurable shift/area outcomes. Contributes floor input to Manager-led plans; not solely accountable for department-wide strategy. Track record improving operational quality and inventory-related execution through permanent countermeasures with partners (e.g., Inventory Control, Process Engineering) - not workarounds. Experience sustaining disciplined operations (visual standards, clean organized areas, process adherence across shifts, audit or layered checks)
• Bachelor's Degree in Supply Chain, Operations, Engineering, Business, or equivalent practical experience preferred. Lean or continuous improvement experience preferred