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Cygnet

Mental health and social care services

Ward Clerk

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeBristol, UK£29.1k /yrIn-person

About the Job

Requirements

  • Administration experience in a fast-paced hospital environment.
  • Knowledge of mental health and patient confidentiality issues.
  • Ability to input, retrieve, and analyse data using Microsoft Excel.
  • Proficiency in Microsoft Word and PowerPoint.
  • Ability to communicate verbally and in writing and to work under pressure while maintaining quality.
  • Willingness to undergo an enhanced Disclosure and Barring Service check.

Responsibilities

  • Assist clinical staff with ward administration.
  • Record and circulate information accurately.
  • File patient case notes and conduct regular audits to ensure paperwork is up to date.
  • Complete ward filing in line with company policies.
  • Answer telephone calls, cover reception, and undertake other administrative duties as required.
  • Ensure reports are submitted on time and care plans are accurate and up to date.
  • Liaise with medical secretaries to ensure timely submission of reports.

About the Company

Cygnet

Mental health and social care services

Cygnet provides mental health and social care services in the UK, offering a network of hospitals and community services for adults and children. Its services focus on placing people in care at the center of every decision, delivering treatment, support, and social care to help individuals achieve positive outcomes and live more independently. The company differentiates itself through its large, award-winning network of hospitals and community services and its emphasis on person-centered care that supports long-term wellbeing. Cygnet’s goal is to help people with mental health needs and related social care challenges improve their wellbeing and independence, while offering care pathways across hospital and community settings.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seal, United Kingdom
Founded
1988

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