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Brown University Health

Remote behavioral health care platform analytics

Behavioral Health Attendant

Nursing & Frontline Patient CarePosted on Nov 13
Full-timeProvidence, RI, USA$21.09 - $22.04In-person

About the Job

Requirements

  • A high school diploma or its equivalent is required.
  • Previous experience in direct patient care and/or patient observation, or completion of one year of progressive education in a human services-related field such as psychology, nursing, social work, or health sciences, is required.
  • Obtain initial certification and annual recertification in the facility-approved de-escalation and restraint course, without restrictions for behavioral health and emergency department work.
  • Maintain Basic Life Support certification and complete training in safe patient handling according to facility guidelines.
  • Be able to perform physical duties that may include lifting, turning, and moving patients from sitting, standing, or kneeling positions.

Responsibilities

  • Receive a report on assigned patients before assuming responsibility for observation.
  • Conduct continuous or intermittent patient observation as assigned.
  • Promptly report changes in patient condition to nursing or clinical staff.
  • Monitor and document patient behavior, mood, and activity according to established protocols.
  • Maintain focus on patients at all times, free from distractions.
  • Assist patients with daily activities such as hygiene, meals, and mobility as needed, based on the report and direction received from the registered nurse.
  • Engage assigned patients throughout the shift compassionately and respectfully, providing interaction and recreational activities in accordance with training.
  • De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.
  • Attend staff development, supervision, and staff meetings as assigned.
  • Keep the care area free of hazards, comply with safety guidelines, and help maintain clean and orderly patient care spaces.
  • Observe patient rights and maintain the confidentiality and privacy of patient information.
  • Follow hospital policies and procedures for patient and staff safety.
  • Work alongside clinical staff, including nurses, social workers, therapists, and physicians, to achieve treatment goals.
  • Model the organization’s values of compassion, accountability, respect, and excellence in everyday interactions with patients, customers, and colleagues.
  • Perform other duties as assigned.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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