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Brown University Health

Remote behavioral health care platform analytics

Case Worker Outreach

Case Management & AdvocacyPosted on Nov 10
Full-timePawtucket, RI, USA$19.97 - $32.96

About the Job

Requirements

  • An Associate's degree is required; a Bachelor's degree is preferred.
  • Two years of experience in Human Services is preferred.
  • Experience working with individuals with substance abuse, sexual abuse, and/or involvement with the criminal justice system is preferred.
  • A valid driver's license and use of a car during normal working hours, or another means of transportation to complete major job functions, is required.
  • Automobile liability insurance coverage for the vehicle being used, in accordance with state regulations, is required.

Responsibilities

  • Provide case management, rehabilitation, crisis intervention, and outreach services to adults with serious long-term mental illness in home, office, and community settings under the supervision of the Program Manager and/or Team Leader.
  • Collaborate with psychiatric and allied mental health teams in assessment, diagnosis, intervention, and treatment planning.
  • Conduct substance abuse treatment in accordance with the 12 core functions of substance abuse counseling as defined by the ICRC.
  • Provide clinical interventions, including resource linking, resource modification and development, skill teaching, and programming to consumers on the Mobile Treatment Team caseload.
  • Assist consumers with obtaining financial benefits and accessing medical and dental care as needed.
  • Assist consumers with choosing, obtaining, and keeping employment and affordable housing.
  • Help consumers develop social support networks, participate in social and leisure activities, and apply activities of daily living skills in real-life environments.
  • Conduct comprehensive clinical assessments and develop interventions for substance abuse, sexual abuse, symptom management, and family support and education.
  • Assess suicidal and homicidal behavior.
  • Coordinate emergency psychiatric services in a timely manner and document interventions, alternatives considered, and responses from the client, family, and supporting agencies.
  • Provide, coordinate, and monitor treatment services for assigned cases, including at least 22 hours of face-to-face direct client services.
  • Document progress notes according to established procedures and the Individual Treatment Plan.
  • Provide and coordinate care prescribed in Treatment Plans through documented contacts and assigned activities with clients, families, Gateway staff, consultants, and designated staff from schools and other human service and medical organizations.
  • Participate in treatment planning by completing assessments within required timelines, scheduling and attending treatment-planning meetings, and using assessment information, diagnostic results, and staff input to develop treatment plans.
  • Provide psychoeducational services to clients and their families or significant others according to the modality, frequency, participant, and location specifications in the Individual Treatment Plan.
  • Provide information regarding mental illness, alcohol and substance abuse, effective parenting, and behavior management.
  • Arrive and participate on time for scheduled therapeutic, counseling, and case-management services, remaining alert and responsive to client issues and behaviors.
  • Follow the client's Individual Treatment Plan, modifying treatment planning to meet client needs and changes in circumstances.
  • Document treatment implementation and related issues with the client when possible in progress notes and/or treatment plan review documents.
  • Assist with discharge planning.
  • Maintain medical record documentation according to Gateway policies and procedures and MTT Medicaid guidelines, including updating the client database, reviewing outside correspondence, and following confidentiality and client-rights procedures.
  • Attend scheduled community and agency meetings on time.
  • Arrange services with other agencies for identified clients as specified in client Treatment Plans.
  • Participate in designated agency and inter-agency committees and meetings, including discussions and assignments.
  • Participate in daily staff organizational meetings and treatment-planning review meetings.
  • Continuously assess clients' mental illness symptoms and responses to treatment.
  • Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision of client assignments and progress, encouragement, and environmental adaptations to support activities of daily living.
  • Help clients find and maintain safe, affordable housing, including apartment hunting, finding roommates, negotiating with landlords, cleaning, decorating, and obtaining necessities such as utilities, furniture, and linens.
  • Teach money-management skills such as budgeting and bill paying, and help clients access financial services such as professional financial counseling and emergency loan sources.
  • Help clients access reliable transportation, including obtaining a driver's license and car, arranging cabs, accessing bus lines, and finding rides.
  • Assist and support clients in establishing and effectively using primary care and dental providers.
  • Plan, structure, and prompt social and leisure activities during evenings, weekends, and holidays.
  • Prepare for supervision by completing assigned tasks and formulating questions.
  • Monitor medication to ensure clients understand prescribed dosages, monitor side effects, and take medication as prescribed.
  • Attend weekly general staff meetings.
  • Perform other duties and responsibilities as assigned or needed.

Desired Qualifications

  • A Bachelor's degree is preferred.
  • Two years of experience in Human Services is preferred.
  • Experience working with individuals with substance abuse, sexual abuse, and/or involvement with the criminal justice system is preferred.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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