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Avion Hospitality

Hotel management and advisory services

Restaurant Host

Full-Time
No salary listed
Entry
Lexington, KY, USA
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Previous experience in a customer service or hospitality role is preferred.
  • Excellent interpersonal and communication skills are required.
  • Ability to remain calm and professional in a fast-paced environment is required.
  • Strong organizational skills and attention to detail are required.
  • Ability to work flexible hours, including evenings, weekends, and holidays, is required.
  • A friendly, approachable demeanor focused on guest satisfaction is required.
  • Basic knowledge of reservation systems and point-of-sale software is a plus.
Responsibilities
  • Greet guests warmly upon arrival and assist with seating arrangements.
  • Manage reservations and waitlists efficiently to minimize wait times.
  • Provide menus and answer initial questions about the restaurant and menu items.
  • Coordinate with the serving staff to ensure timely seating and service.
  • Maintain cleanliness and organization of the host stand and waiting area.
  • Handle guest inquiries and resolve concerns promptly and courteously.
  • Assist with other front-of-house duties as needed to support team operations.
Desired Qualifications
  • Previous experience in a customer service or hospitality role.
  • Basic knowledge of reservation systems and point-of-sale software.

About the company

Avion Hospitality is a hospitality company providing hotel management, operations, and advisory services for owners and investors. Its work spans property operations, sales and revenue strategy, food and beverage, accounting, human resources, and asset support. The portfolio includes select-service, full-service, and lifestyle hotels across multiple brands and markets. Avion operates in third-party hotel management, running properties on behalf of owners rather than functioning as a consumer hotel brand and connecting property-level guest service with portfolio-level commercial strategy and financial oversight. Brand standards and owner objectives must be translated into property-level execution.

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