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All Accor

Global hotel management, franchising, loyalty program

Restaurant General Manager

Full-TimeUpdated
No salary listed
Expert
Playa del Carmen, Quintana Roo, Mexico
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Bilingual proficiency in English and Spanish, both written and spoken.
  • Progressive experience in management positions in luxury hotels.
  • Demonstrated expertise in restaurant operations.
  • Knowledge of wine service and gastronomic excellence, with the ability to collaborate with chefs.
  • A demonstrated record of maintaining luxury hospitality standards and familiarity with prestigious rating systems such as Forbes, LQA, and AAA.
  • Ability to design and implement comprehensive training programs that foster a culture of excellence.
  • Strong strategic vision and genuine passion for creating memorable guest experiences.
  • Proficiency with restaurant management systems and point-of-sale technology.
Responsibilities
  • Lead the Food and Beverage team, fostering a culture of excellence, accountability, and professional distinction aligned with luxury standards.
  • Design and implement comprehensive training programs to improve team capabilities and ensure each team member delivers exceptional service and refined hospitality.
  • Establish and maintain high standards for Food and Beverage operations in line with Forbes, LQA, and AAA benchmarks.
  • Develop and execute innovative strategies for new culinary products and service offerings that enhance guests’ dining experiences.
  • Create memorable guest experiences through meticulous attention to detail, personalized service, and operational excellence.
  • Manage all operational aspects to ensure superior product quality, flawless service delivery, and optimal guest satisfaction.
  • Build collaborative relationships with culinary and kitchen teams to ensure the highest quality and consistency in every service.
  • Communicate clearly and professionally to motivate team performance, address concerns, and continuously improve the service culture.

About the company

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify's Take

What believers are saying

  • American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
  • Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
  • H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.

What critics are saying

  • Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
  • Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
  • Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.

What makes All Accor unique

  • ALL Accor reached 100 million members and drives twice-frequent stays.
  • Accor spans 45 brands across 110 countries, reducing reliance on any single market.
  • Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.

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Benefits

  • Employee Discounts
  • Professional Development Budget

Company News

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Jun 26th, 2023
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Nov 25th, 2020
Accor And Ennismore Join Forces To Create Global Lifestyle Hotel Giant

The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.