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Johnson & Johnson

Makes prescription drugs and medical devices

Commercial Skills Training Manager

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A degree or other educational or training qualifications.
  • Considerable progressive experience in healthcare sales and marketing roles, including sales, sales training, professional education, brand marketing, or sales management, with a proven track record of success.
  • Strong orthopaedics knowledge or experience is required.
  • Proven experience leading teams.
  • Demonstrated experience engaging and influencing senior corporate leadership.
  • Proven ability to translate business strategy into effective educational solutions that drive organisational outcomes.
  • Experience leading cross-functional teams within a global, matrixed organisation.

Responsibilities

  • Lead the design and execution of commercial sales skills enablement across EMEA and manage the commercial skills team.
  • Build sales-team capability in customer-centric selling, opportunity qualification, value messaging, negotiation, account planning, and commercial excellence.
  • Establish scalable onboarding and continuous learning pathways, enable coaching disciplines, and drive consistent Challenger sales process adoption to improve pipeline health, conversion, and forecast accuracy.
  • Establish and govern a commercial sales skills strategy for onboarding and ongoing learning, aligned to business priorities, customer segments, and go-to-market motions.
  • Design, curate, and deploy sales skills curricula covering discovery, qualification, value selling, objection handling, negotiation, account planning, and presentation and storytelling, using virtual, in-person, and digital delivery.
  • Partner with Sales Leadership, Marketing, Commercial Excellence, HR, and functional stakeholders to diagnose capability gaps, translate field needs into learning priorities, and coordinate enablement calendars.
  • Drive consistent adoption of the sales process and tools, including customer relationship management discipline, opportunity hygiene, pipeline reviews, and forecast cadence, by creating manager coaching guides, playbooks, and reinforcement programs.
  • Develop and track key performance indicators for program effectiveness, including participation, knowledge and skill lift, manager coaching activity, pipeline progression, win rate, and forecast accuracy; lead continuous improvement based on data and feedback.
  • Ensure enablement content reflects compliant selling practices and applicable policies, and that training methods and objectives align with organisational principles and values.
  • Manage operational aspects of the team, including workflow, performance, and compliance, and ensure team goals are achieved within established timelines and budgets.

Desired Qualifications

  • Proven strategic leadership and execution capability.
  • High technological and business acumen, with curiosity for innovative learning solutions.
  • A consulting-style mindset with strong analytical, problem-solving, and strategic-thinking skills.
  • Strong influence, stakeholder-management, and communication skills, and the ability to build and sustain partnerships with external healthcare institutions and partners.
  • Analytics insights.
  • Coaching.
  • Consulting.
  • Knowledge of global markets.
  • Awareness of learning and development trends.
  • Learning materials development.
  • Organisational knowledge.
  • Process improvement.
  • Sales enablement.
  • Sales support.
  • Sales training.
  • Strategic sales planning.
  • Technical credibility.
  • Training needs analysis.

About the Company

Johnson & Johnson

Makes prescription drugs and medical devices

Johnson & Johnson develops prescription medicines and makes medical devices for hospitals, and unlike most big drugmakers, it runs both businesses under one roof. In 2015, its Darzalex became the first antibody drug approved for multiple myeloma, a blood cancer. Its medicines treat cancer, immune diseases such as psoriasis, and mental illnesses such as depression, and patented drugs bring in most of its sales. Its MedTech unit makes heart pumps, catheters that treat irregular heartbeats, surgical sutures, and Acuvue contact lenses. It was founded in 1886 to make sterile surgical dressings, is based in New Brunswick, New Jersey, and spun off its consumer brands, such as Tylenol and Band-Aid, as Kenvue in 2023.

Company size
10,001+
Company stage
IPO
Headquarters
New Brunswick, NJ
Founded
1886

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