Lead Customer Systems Design Engineer

ADVANCE YOUR CAREER. ADVANCE THE WORLD. 

At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future. 

Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.

THE ROLE:

We are looking for a Lead Customer Systems Design Engineer within AMD’s Customer Applications Engineering (CAE) team, driving the successful design, integration, and deployment of x86-based embedded solutions for networking and storage customers. This role combines deep system-level expertise with hands-on debug and architecture guidance, enabling OEM/ODM partners to bring high-performance, reliable products to market. 

THE PERSON:

We are looking for an engineer who acts as a key interface between customers, field teams, and R&D—leading root-cause analysis of complex platform issues across hardware and software boundaries, providing design reviews (architecture, schematic, SI/PI), and influencing solution quality and readiness. Delivers impactful customer enablement through technical guidance, training, and rapid issue resolution, while feeding critical insights back into product development to improve future AMD platforms. 

KEY RESPONSIBILITIES:

• Provide guidance to ODM/OEM customers on effectively integrating AMD processors into networking and storage products and custom designs.
• Guidance consists of architecture reviews, schematic reviews, design-in support, and training customers on product features.
• Analyze, debug, and root cause issues found with AMD processor enabled platform and work with appropriate development teams to provide a solution.
• Train field sales and support staff in the features and uses of AMD products. Occasional international travel may be needed. 

PREFERRED EXPERIENCE:

• Expertise in hardware architecture, logic/circuit design and implementation.
• Hands-on experience in design and debugging HW issues on SoC and x86 platform.
• Experience with signal integrity and power delivery network.
• Familiarity with High-speed circuit testing (oscilloscope and JBERT usage).
• Experience with DDR4/5, LPDDR4/5, U/R/LR DIMM JEDEC standards, PCIe4/5, 1/2.5/10G Ethernet.
• Familiarity with programming / scripting language (C/C++, Python, Perl, ...).
• Familiarity with Server OSes (Linux, Windows Server).
• Ability to communicate technical issues and solutions with the customer and internal teams. 

ACADEMIC CREDENTIALS:

• Bachelor or Masters of Science in Electrical Engineering, Computer Engineering, Computer Science, or related. 

LOCATION:

Austin, TX

This role is not eligible for Visa sponsorship

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.