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Experience Senior Living

Senior living developer and operator

Business Development Specialist

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeDenver, CO, USA

About the Job

Requirements

  • A bachelor's degree in business, marketing, communications, healthcare administration, or a related field is preferred.
  • Four or more years of experience in senior living, healthcare, sales, marketing, business development, community outreach, or a related field is preferred.
  • Experience developing professional relationships, conducting outreach, or generating leads is strongly preferred.
  • Experience working with customer relationship management (CRM) systems, preferably Aline/Sherpa.
  • A valid driver's license and reliable transportation are required.
  • Willingness and ability to travel to support assigned communities and markets is required.
  • Ability to work a flexible schedule, including occasional evenings and weekends as business needs require, is required.

Responsibilities

  • Partner with Executive Directors, Directors of Sales, and community teams to support occupancy and move-in goals.
  • Support sales presentations, community tours, prospect follow-up, and other sales activities as needed.
  • Maintain accurate prospect, referral, and follow-up activity within the CRM system, such as Aline/Sherpa or an equivalent system.
  • Assist community teams in delivering an exceptional prospect and family experience throughout the sales process.
  • Participate in sales strategy discussions and creative outreach planning to generate leads and increase community awareness.
  • Provide additional on-site sales support during team transitions, leave, new community openings, or occupancy stabilization.
  • Support community events, outreach initiatives, and other activities designed to increase visibility and generate qualified leads.
  • Build and maintain relationships with professional referral sources, including healthcare providers, discharge planners, social workers, senior care professionals, and community organizations.
  • Conduct consistent outreach to existing and prospective referral partners to increase awareness of Experience Senior Living communities and services.
  • Identify new referral opportunities and help develop pipelines that generate qualified leads for assigned communities.
  • Execute business development and outreach activities in alignment with established market and community goals.
  • Schedule and conduct meetings, presentations, tours, and educational opportunities with referral partners.
  • Maintain an active presence in assigned markets through networking events, health fairs, professional organizations, and community partnerships.
  • Track referral activity, lead generation, conversion trends, and other business development metrics.
  • Gather and communicate relevant market and competitive information to sales and marketing leadership.
  • Support outreach and relationship-building efforts for new communities during pre-opening and early occupancy phases.
  • Model Experience Senior Living’s relationship-centered approach to sales and business development.
  • Partner with Sales & Marketing leadership, Sales Specialists, Directors of Sales, Executive Directors, and other community team members to coordinate outreach and sales efforts.
  • Share market feedback and referral partner insights to help inform community sales, marketing, and promotional initiatives.
  • Build strong internal partnerships to ensure referral sources, prospects, and families experience consistent and timely communication.
  • Represent Experience Senior Living professionally within the community and maintain ESL’s brand standards, values, and customer experience philosophy in all interactions.
  • Proactively identify and manage national corporate accounts and local community contacts, serving as the primary liaison to enhance referral pipeline efficiency.
  • Perform other duties as assigned.

Desired Qualifications

  • Senior living or healthcare experience is preferred.

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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