Database Engineer
Diabolocom
Database Engineer
Diabolocom
Cloud-based CCaaS with AI-powered CX automation
Cloud-based CCaaS with AI-powered CX automation
Diabolocom offers a cloud-based Contact Center as a Service (CCaaS) platform powered by native AI for customer experience and full telecom services. It uses an AI assistant in every interaction to automate tasks, provide real-time transcription, sentiment analysis, and next-best-action guidance, and it integrates with CRMs like Salesforce, Oracle, and Microsoft for complete conversation visibility. The platform differentiates itself by pairing CX-focused AI with end-to-end telephony management in one system, enabling highly customized interactions and seamless workflow integration. The goal is to help businesses engage customers more effectively, reduce post-call work, lower churn, and drive growth across more than 60 countries.
Explore more opportunities at Diabolocom