Full-Time

Talent and Performance Partner

Posted on 9/30/2024

UserTesting

UserTesting

1,001-5,000 employees

Provides customer insights for digital products

Data & Analytics
Enterprise Software

Mid, Senior

Remote in UK

Remote role can be based in the UK.

Category
Human Resources
People & HR
Required Skills
Management
Mergers & Acquisitions (M&A)
Requirements
  • successful track record in talent management, preferably in the Tech industry
  • experienced Workday system user for talent management
  • change management experience
  • experienced in developing and implementing projects and change initiatives
  • demonstrated ability to collaborate with a variety of partners and lead change, and support teams
  • strong project management skills including planning, logistics, program management, scheduling, and budget adherence
  • innovative and a problem-solver who acts on initiative and able to demonstrate end to end thinking
  • ability to work on several projects simultaneously whilst providing regular updates on progress
Responsibilities
  • Partner with organizational leaders and PBPs to identify and develop solutions that will help continue to build and sustain a customer-focused, high-performance culture in which the values of the organization are modeled and embraced at all levels.
  • Support leaders and PBPs to form plans that support employee’s wellbeing and maximizes their potential, performance, and growth, by leveraging a range of talent optimization activities, understanding client needs, tailoring solutions, and remaining flexible to meet client’s current and future goals.
  • Provide data-driven insights and innovative approaches and collaborate with other teams such as talent acquisition, culture and experience, and talent development to provide a seamless partnership and service model for leaders to achieve their talent optimization goals.
  • Act as an internal consultant to help leaders to build a high-performing workforce aligned with their business goals, leveraging a range of activities to form and drive an effective talent management strategy that supports employee wellbeing while maximizing potential and performance.
  • Lead program management for senior leader growth and development offerings (RISE, Accelerate, LEAD), including 1:1 and team coaching services and learning related to talent management approaches.
  • Through internal consulting with internal and external customers, identify opportunities for future Leadership programs and initiatives that will build capability and leadership pipeline.
  • Evolve and embed program our Performance management strategy.
  • Establish and embed Talent review process ensuring solid education and execution around the process thus enabling the organization to have a clear view of its talent landscape and to succession plan effectively.
  • Career Model - responsible for the activation of our UT Competencies, the change management, adoption and integration into all our EE lifecycle areas.
  • Own and maintain all aspects of Talent optimization and Learning within Workday.
  • Establish metrics and feedback mechanisms to measure program effectiveness and outcomes.
  • Manage workflow and deadlines efficiently, performing short and long-term planning.

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience on a global scale, using a network of opt-in participants. This feedback can be obtained early in the development process, which helps reduce uncertainty and ensures that the data collected is relevant and based on real human experiences. Unlike many competitors, UserTesting offers one of the most comprehensive experience research solutions available, catering to a wide range of clients from small businesses to large enterprises. The company's goal is to enhance user experience and market research by providing easy access to actionable insights through a subscription-based model.

Company Stage

IPO

Total Funding

$147.6M

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

9%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for remote user testing solutions due to hybrid work models.
  • Growing interest in AI-driven insights for efficient data analysis and decision-making.
  • Expansion of digital transformation initiatives boosts demand for real-time customer feedback.

What critics are saying

  • Emerging AI-driven platforms threaten UserTesting's market share with cost-effective solutions.
  • Rapid AI advancements may require UserTesting to invest significantly to stay competitive.
  • User privacy concerns and regulations could limit data collection and utilization.

What makes UserTesting unique

  • UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
  • The platform provides rapid, high-quality feedback from a diverse, global audience network.
  • UserTesting's AI themes enhance automated analysis and insight extraction from survey questions.

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