Assistant Program Supervisor
Crossroads Treatment Centers
Assistant Program Supervisor
Crossroads Treatment Centers
Outpatient MAT provider for opioids
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Creates and fosters an environment that supports Crossroads Mission and Inspire Culture
Supports and reinforces Crossroads policies and procedures
Assists Program Supervisor with the achievement of Crossroads 4 main KPI’s: Census, Attrition, EBITDA and NPS
Proactively partner with Program Supervisor and Human Capital Business Partner on employee relations matters
Partners with Program Supervisor in conducting interviews for open positions
Assists with the onboarding and acclimation of new Crossroads team members, including review of job description, associate handbook, new hire policies, etc.
Partners with Program Supervisor to monitor team performance and compliance, and assist with staff training
Creates schedules and approves timecards for teammates at assigned centers
Performs front office responsibilities, including but not limited to Check-in and Check-out, vitals and urine toxicology
Ensure labs are completed in a timely manner and sent to the appropriate lab
Reconciliation of payments and transportation of deposits to bank
Primary point of contact for all patient concerns and escalation to Program Supervisor
Maintaining patient insurance information and facilitate conversations regarding insurance concerns
Ordering and maintaining all supplies for assigned center(s)
Communicate necessary changes with team and ensure changes are implemented timely and effectively
Complete and facilitate performance evaluations with the assistance of the Program Supervisor
Ongoing evaluation of staffing needs and escalation of needs to Program Supervisor
Available and onsite during hours of center operations
Assists Support Departments as needed
Preference given to candidates with experience working in an Office Based Opioid Treatment program and supervisory experience. Candidates should also have experience working with individuals with substance abuse or mental health.
Highschool Diploma or GED required
Fayetteville, TN
4140 Thornton Taylor Parkway
Fayetteville, TN 37334
Thursday-Friday; 8:00am-5:00pm
Sparta, TN
161 Mose Drive
Sparta, TN 38583
Monday-Friday; 8:00am-5:00pm
Tullahoma, TN
127 Ledford Mill Road
Tullahoma, TN 37388
Monday-Friday; 8:00am-5:00pm
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
Outpatient MAT provider for opioids
Crossroads Treatment Centers provides outpatient addiction treatment for opioid use disorder using Medication-Assisted Treatment (MAT), combining FDA-approved medications (methadone, buprenorphine including Sublocade and Brixadi, and Vivitrol) with behavioral therapies. Treatments are offered in-person or via telehealth, with counseling, toxicology services, and care coordination, plus Instant Intake that connects patients to a licensed provider in about 10 minutes. The organization runs 100+ clinics across nine states, serving more than 26,000 patients each month, with revenue from major insurance, Medicare/Medicaid, and self-pay, many contracts based on value-based care. Its approach scales through a broad provider network and partnerships with hospitals, primary care, and criminal justice systems to improve access and outcomes in high-need areas.
Explore more opportunities at Crossroads Treatment Centers