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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipSouth Lyon, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Maintain attention and focus by concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
  • Use customer-service and team-orientation skills to help patients in a friendly manner and respond appropriately to their reactions.
  • Use verbal and written communication to interact with patients and colleagues, and apply active listening.
  • Apply mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose the best course of action.
  • Meet physical demands including remaining upright for extended periods, lifting, scanning and bagging items, reaching and stooping, repetitive hand and finger movements, visual acuity for transcription and inspection, and handling loads as specified.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to build readiness for a Pharmacist role and learn store, district, and regional operations.
  • Follow company Standard Operating Procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by showing empathy and care at pick-up, drive-through, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
  • Offer counseling, field medical questions, and solicit patient medical-history information when appropriate under a licensed pharmacist’s direct supervision.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable laws, regulations, professional standards, ethical principles, and company policies and procedures to protect patient safety, controlled-substance compliance and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements in compliance with state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events per public health requirements.
  • Review and collect patient information, and track and document it for each applicable patient.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Be able to become immunization certified; once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Demonstrate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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