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Principal Financial Group

Provides life, retirement, and investment solutions

Insurance Clients Operations Manager

Operations & LogisticsPosted on Nov 13
Full-timeMexico City, CDMX, Mexico

About the Job

Requirements

  • At least 5 years of experience in asset management, insurance investments, institutional client service, investment operations, or regulatory reporting.
  • Direct experience with insurance companies in Mexico and local investment portfolios.
  • Knowledge of fixed-income portfolios and multi-asset strategies.
  • Advanced Excel skills.
  • Knowledge of Portafolios Net Seguros (SoluTau / Soluciones) or similar systems.
  • Knowledge of Mexican regulations applicable to insurance company investments and CNSF reporting requirements, including investment regime, asset eligibility, instrument classification, limits, concentrations, and compliance monitoring.
  • Knowledge of investment valuation and accounting under local CNSF and international IFRS requirements, investment operations and settlement, cash management, reconciliations, performance measurement, and portfolio analysis.

Responsibilities

  • Coordinate and control the operational lifecycle of administered portfolios, including positions, transactions, settlements, cash flows, reconciliations, valuation, operational closings, and transition of new mandates.
  • Ensure operational implementation of investment decisions in coordination with Investments, Trading, custodians, and other participants.
  • Supervise the integrity and consistency of information across systems, custodians, pricing sources, and accounting records.
  • Identify and manage end-to-end exceptions and incidents, coordinating analysis, resolution, documentation, and follow-up with internal teams and third parties according to defined controls and service levels.
  • Coordinate preparation, review, and validation of accounting and regulatory information for insurer portfolios, including instruments, issuers, transactions, prices, curves, rates, and balances.
  • Document operational criteria and coordinate adjustments required by regulatory changes, new instruments, or process modifications.
  • Serve as the primary technical-operational contact for assigned clients, following up on service commitments, onboarding, incidents, information requests, audits, and reviews.
  • Coordinate responses and solutions with internal teams, custodians, and providers, maintaining traceability of agreements and deliverables.
  • Promote standardization, automation, and stronger controls in Asset Management Operations processes.
  • Participate in improvement initiatives, system changes, and operational adjustments that reduce risk, improve efficiency, and support growth in administered mandates.

Desired Qualifications

  • Postgraduate studies and/or AMIB certification.
  • Experience with delegated OCIO mandates, outsourced investment services, or similar models.
  • Business English.

About the Company

Principal Financial Group

Provides life, retirement, and investment solutions

Principal Financial Group provides a wide range of financial services for individuals, businesses, and institutions. It offers life insurance, retirement plans, annuities, and investment solutions to help clients grow assets and plan for the future. For individuals, products such as life insurance policies (e.g., Principal Executive VUL III and Principal IUL Accumulation II) and variable annuities deliver tax-advantaged growth, flexible investments, and guaranteed income options. For businesses, it offers protection and succession planning, income protection, key employee retention, and disability insurance to safeguard operations and maintain continuity. The company earns from policy premiums, fees for managing retirement plans and annuities, and investment commissions, as well as growth in assets under management. Its goal is to help people and organizations achieve financial security and steady growth by providing tailored products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Des Moines, IA
Founded
1879

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