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Wolt

On-demand delivery platform for food

Menu Growth Senior Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeWarsaw, PolandPLN10k - PLN12.5kIn-person

About the Job

Requirements

  • 2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations, or a comparable analytical role.
  • Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
  • Comfort working with large datasets, SQL, Snowflake, Excel or Google Sheets, and business intelligence or dashboarding tools.
  • Familiarity with hypothesis-driven problem-solving, experimentation, and A/B testing principles.
  • First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
  • A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
  • Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
  • Fluent business English.

Responsibilities

  • Analyze consumer needs around menus, merchant performance, and business performance to identify gaps and growth opportunities.
  • Use SQL, Snowflake, spreadsheets, and dashboards to investigate performance and support data-driven decision-making.
  • Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
  • Track key metrics and identify markets or merchant segments requiring additional focus.
  • Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
  • Prepare clear analyses and recommendations to help EMEA and local teams make informed decisions.
  • Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
  • Support the rollout and adoption of EMEA initiatives.
  • Translate initiatives into clear execution plans, timelines, materials, and actions for participating markets.
  • Track progress against agreed targets and proactively identify execution gaps or blockers.
  • Coordinate follow-ups with local teams and support them in implementing agreed actions.
  • Measure results, document learnings, and recommend improvements with the Menu Growth Manager.
  • Help scale successful approaches and best practices across EMEA markets.
  • Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
  • Support markets in understanding menu performance gaps and translating insights into concrete actions.
  • Build relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
  • Gather structured market feedback and use it to improve future initiatives.
  • Coordinate with Analytics and Product when initiatives require additional data, insights, or tooling support.
  • Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.

Desired Qualifications

  • Experience in marketplaces, food delivery, e-commerce, or high-growth technology is a plus.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

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