IT Support Analyst – Energy Trading

Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Technology Team and advance your career as an IT Support Analyst – Energy Trading

As a support analyst in a support‑critical domain, you will balance proactive operational excellence (runbooks, resilience, monitoring/triage, operational integrity) with structured analysis and delivery (change impact analysis, process improvement, requirements capture, backlog elaboration, and functional testing), working closely with business users, BAs, software engineers, UX designers, and partner teams. You will embrace a culture of change and agility, operate effectively across organizational boundaries, and apply sound judgement to prioritize and deliver outcomes in a fast‑moving trading environment.

In this role You will:

• Ensure the operational stability and integrity of systems, aligning with architectural standards, security requirements, and organizational policies

• Create and maintain runbooks, operating procedures, and system architecture documentation

• Conduct impact analysis for changes, and continuously see opportunities for process improvement and optimization

• Collaborate with team members to gather business requirements and translate them into a well-defined product backlog

• Refine and prioritize backlog items to ensure they are ready for delivery

• Support end-to-end project delivery, including progress tracking, reporting, and risk management

• Perform functional testing to ensure solutions meet business needs and quality standards

• Apply Agile/Scrum methodologies where relevant to drive efficient delivery

• Develop and deliver training materials and knowledge transfer sessions for interested parties on new processes and system functionalities

• Work closely within multi-functional teams (including Software Engineers, Technology Engineers, Designers, SecOps, and Product Owners) to deliver impactful solutions

What You will need to be successful:

• Degree (Bachelor’s or Master’s) in a relevant field such as Energy Trading, Economics, Finance, Computer Science, Data Science, Statistics, or similar

• Proven, hands-on experience in supporting applications, with a strong track record in problem-solving

• Experience working closely with business users in trading or financial environments, translating their needs into practical system solutions

• Solid understanding of at least one area within Front, Middle, or Back Office / Operations

• Experience collaborating with 2nd and 3rd line support teams to resolve issues efficiently and within agreed timelines

• Exposure to global markets, ideally within physical commodities or trading environments

• Good communication skills, with the ability to engage and influence business partners

• Experience working in hybrid, multi-functional teams (internal and external resources)

• Familiarity with Agile ways of working, including Scrum, and tools such as Azure DevOps (or similar)

Desirable Criteria:

• Experience working in at least one area of Front/Mid/Back office

• Experience working on European gas and power traded market

• Experience with trade lifecycle & risk management

• Working with solution architecture to ensure an end-to-end application landscape which meets business requirements

• SQL Server data skills (writing basic SQL queries)

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements

• Life & health insurance, medical care package

• Hybrid working arrangement aligned with team arrangements and business needs

• Opportunity to build up long-term career path and develop your skills with wide range of learning options

• Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules

• Family friendly workplace e.g.: Extended parental leave, Mother-baby room

• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

• Possibility to join our social communities and networks

• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.