Full-Time
Leave Administrator
Services for the Underserved
1,001-5,000 employees
Offers services to underserved New Yorkers
Compensation Overview
$50k - $55k/yr
New York, NY, USA
In Person
Bachelor's
 People & HR |
|---|
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- Extensive knowledge of leave requirements and legal protections under the Family and Medical Leave Act, the Americans with Disabilities Act, and other applicable laws.
- Excellent written and verbal communication skills.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite or similar software.
- Ability to work for prolonged periods sitting at a desk and working on a computer.
- Respond to general leave inquiries.
- Initiate medical leave by contacting employees, assessing leave information, and creating appropriate leave cases.
- Explain basic medical leave information and what employees should expect during leave.
- Populate timesheets for employees on medical leave.
- Process forms and send them to the carrier.
- Handle unassigned and assigned Zendesk tickets.
- Answer inquiries and questions about basic medical leave information in a timely manner.
- Provide and explain medical leave protocols and processes to employees.
- Learn how job protection varies from division to division.
- Assist with managing leave types, including COVID leave, military leave, paid family leave, Family and Medical Leave Act leave, Americans with Disabilities Act leave, short-term disability, and other authorized absences.
- Maintain complete and accurate leave records.
- Preserve the confidentiality of employee medical documentation and files.
- Reconcile leave payments from the carrier.
- Compile leave reports as needed.
- Provide backup coverage to leave team members.
- Maintain knowledge of applicable leave and accommodation laws, including the Family and Medical Leave Act, the Americans with Disabilities Act, and state and local laws.
- Assist with special projects and other assigned activities.
- Perform other related duties as assigned.
- Serve as the main point of contact for employees regarding leave inquiries and assistance.
- Provide clear guidance and support throughout the leave process.
- Maintain open communication channels, respond promptly to inquiries, and provide personalized assistance to address employee needs.
- Assist with managing records and correspondence regarding all leaves.
- A bachelor's degree in Human Resources or a related field is preferred.
- Two years of human resource experience is preferred.
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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Benefits
Wellness Program
Professional Development Budget
Company News
In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).