aCommerce

End-to-end managed e-commerce operations platform

Inbound Operations Supervisor - Fulfillment, Inbound

Shipping & ReceivingConfirmed live in the last 24 hours

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Logistics, Supply Chain, or a related field is required.
Three to five years of experience in warehouse or fulfillment operations is required.
At least one to two years of experience in a supervisory role is required.
Thai-speaking ability is required.
Experience using a warehouse management system is required.
Ability to work six days a week and in shifts if required.

Responsibilities

Supervise daily receiving, checking, and put-away activities.
Ensure all inbound shipments are processed on time and correctly.
Coordinate with transport and relevant teams to support smooth inbound flow.
Ensure stock is accurate in both physical inventory and the warehouse management system.
Investigate and resolve inbound discrepancies.
Support cycle count and stock take activities.
Assist in leading and controlling a team of warehouse staff.
Assign daily tasks and manage manpower based on workload.
Train new staff and monitor team performance.
Identify issues in the inbound process and suggest improvements.
Improve productivity and reduce errors.
Ensure the team follows standard operating procedures and work standards.
Update the warehouse management system accurately and on time.
Work closely with Outbound, Inventory, and Customer Service teams.
Ensure proper documentation for all inbound activities.
Ensure the team follows warehouse safety rules.
Maintain a clean and safe working environment.

Job Overview

We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs.

Key Responsibilities

Inbound Operations

Supervise daily receiving, checking, and put-away activities
Ensure all inbound shipments are processed on time and correctly
Coordinate with transport and relevant teams for smooth inbound flow

Inventory Control

Ensure stock is accurate in both physical and system (WMS)
Investigate and resolve any inbound discrepancies
Support cycle count and stock take activities

Team Management

Assist on leading and controlling a team of warehouse staff
Assign daily tasks and manage manpower based on workload
Train new staff and monitor team performance

Process Improvement

Identify issues in inbound process and suggest improvements
Improve productivity and reduce errors
Ensure team follows SOP and work standards

System & Coordination

Update WMS accurately and on time
Work closely with Outbound, Inventory, and Customer Service teams
Ensure proper documentation for all inbound activities

Safety

Ensure team follows safety rules in warehouse
Maintain clean and safe working environment

Qualifications

Bachelor’s degree in Logistics, Supply Chain, or related field
3–5 years experience in warehouse / fulfillment operations
At least 1–2 years experience in a supervisory role
Thai speaking candidate
Experience using WMS
Good leadership and problem-solving skills
Able to work 6 days a week and in shift (if required)

About the Company

aCommerce

End-to-end managed e-commerce operations platform

aCommerce provides end-to-end managed e-commerce services in Southeast Asia. It helps brands enter and grow their online businesses by handling the full lifecycle: setting up online stores, daily store operations, brand management, marketing, fulfillment, customer service, and training. The product is a suite of managed services that operate as an all-in-one platform so clients don’t need to invest in internal infrastructure or build an in-house team. Revenue comes from tailoring and charging for these outsourced services. aCommerce differentiates itself by offering a complete, Southeast Asia–focused outsourcing solution with reliable execution and a collaborative culture, enabling brands to scale efficiently without significant upfront costs. Its goal is to help brands thrive online by making e-commerce operations scalable and cost-effective in the regional market.

Company size: 501-1,000
Company stage: IPO
Headquarters: Bangkok, Thailand
Founded: 2013

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