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ARS

Residential HVAC, plumbing repair and installation

Sales Coordinator

Sales OperationsPosted on Nov 10
Full-timeForest Hill, MD, USA$21 - $24 /hr

About the Job

Requirements

  • At least 2 years of dispatch, inbound/outbound customer service, or sales coordinator experience.
  • Strong communication, organization, and problem-solving skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Comfort working in an in-office, phone-heavy role.
  • Flexible availability for assigned shifts and occasional weekends.
  • Proficiency with computer systems and scheduling tools.
  • Must pass a background check and drug screening.

Responsibilities

  • Route incoming sales leads to appropriate in-home sales representatives based on location, availability, and opportunity value.
  • Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities.
  • Coordinate scheduling between customers and sales representatives.
  • Monitor lead flow and adjust assignments to ensure balanced coverage and productivity.
  • Follow up on unsold estimates and open opportunities.
  • Communicate with field sales representatives to ensure alignment on schedules and expectations.
  • Track activity, maintain accurate records, and support reporting needs.
  • Provide customer service through outbound and inbound communication.

About the Company

ARS

Residential HVAC, plumbing repair and installation

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1975

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