Honor Health

Nonprofit healthcare system providing comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 10

Full-timeMesa, AZ, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Completion of a Medical Assistant training program is required.
A Basic Life Support certification is required.
For Pediatric Behavioral Health Sites only, applicants must have a current Fingerprint Clearance Card or apply and be eligible for one within seven working days after employment.
Applicants must complete an approved training program, or complete an unapproved training program and pass the medical assistant examination administered by an appropriately accredited certifying organization, or complete a United States Armed Forces medical services training program.
Medical Assistant certification, such as CMA, CCMA, or RMA, is preferred.

Responsibilities

Provides general front- and back-office support to professional staff and maintains clean, neat, and stocked examination rooms.
Escorts patients to examination rooms, obtains brief histories, documents chief complaints, records vital signs including weight and temperature, prepares patients for examinations, and assists clinicians with examinations and special procedures.
May travel to off-site locations to perform diagnostic testing and assist with physical examination components, TB testing, injections, phlebotomy, and other duties.
May administer and record injections and TB testing under a physician's supervision and order.
Performs venipuncture, obtains specimens, performs CLIA-waived laboratory tests, and performs office procedures such as pulmonary function testing, urine drug screening, EBT, EKG, and fit testing within scope of practice and as directed by a provider.
Receives calls from patients, pharmacies, and others; documents and relays information to providers; and calls pharmacies with approved medication orders or refills.
Performs front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, and scheduling.
Coordinates with insurance companies to obtain authorizations for therapies, testing, and specialist referrals, and refers employees to case management as appropriate.
Maintains accurate patient information and medical records, files charts and paperwork correctly, and responds promptly to patient phone messages.
Provides care under organizational policies, procedures, protocols, and Arizona-validated competencies, using available resources to support the patient population.
Works in a team model to improve patient experience, communication, access to care, and patient satisfaction.
Performs other related duties as assigned.

Desired Qualifications

Six months of experience as a Medical Assistant is preferred.
HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the position's minimum qualifications and will be terminated.

Primary City/State:

Medical Office Building - 1840 South Stapley Drive Mesa, AZ 85204

Category:

Healthcare Support

Shift:

Day

Department:

Primary Care-Stapley



• We are offering an opportunity for a SIGN-ON BONUS of up to $2,500!

• The Stapley Primary Care Clinic is located at 1840 S. Stapley Dr, Mesa, AZ 85204

• The hours are Monday-Friday from 8:00 AM to 5:00 PM

Great care starts with great people. (Like you.)

At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
May administer and record injections and TB testing under the supervision and order of the physician.
Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.
Performs other duties as assigned.

EDUCATION

High School Diploma or GED Required
Other / Certificate Completion of a MA training program Required

EXPERIENCE

6 months experience as a Medical Assistant Preferred

LICENSE AND CERTIFICATIONS

Basic Life Support (BLS) - Certification Required
Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred
HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

We're all in for your career.

About the Company

Honor Health

Nonprofit healthcare system providing comprehensive care

Preparing company summary for Honor Health.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Scottsdale, AZ
Founded: 2013

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