INACTIVE
Full-Time
Information Security Awareness Manager
Posted on 3/16/2024
Cloud-based contact center solutions provider
Data & Analytics
AI & Machine Learning
Compensation Overview
$120,900 - $233,700Annually
+ Annual Performance Bonus + Stock + Incentive Compensation Plans
Mid, Senior
Remote in USA
Required Skills
Communications
Data Analysis
Requirements
- 3 - 5+ years of experience in Security Marketing or Marketing.
- Proven experience in security awareness program development with a strong emphasis on marketing and external communications.
- Demonstrated ability in creating technical whitepapers, tech heets, and thought leadership content related to cybersecurity.
- Excellent communication skills, with a talent for crafting messages that engage and inform diverse audiences, including customers.
- Experience with content creation for customer presentations and public-facing communications.
- Strong collaboration skills with Marketing, Design, and other departments.
- Solid understanding of cybersecurity trends and principles, with the ability to convey complex concepts easily.
- Creative and strategic thinker, capable of developing innovative approaches to promote security awareness internally and externally.
Responsibilities
- Collaborate with the Marketing team to develop and publish security whitepapers and tech sheets highlighting Five9's commitment to security for our customers.
- Take a leading role in promoting Five9's security practices through thought leadership articles, posts on LinkedIn, and contributions to other relevant media outlets.
- Assist in creating and refining content for customer presentations, ensuring that security asp accurately and effectively communicated.
- Develop engaging and informative security awareness content for internal channels like Slack messages, email newsletters, and office posters.
- Design and manage a Security Champions program to engage employees across various departments in security best practices.
- Work with the design team to create appealing and informative swag for the InfoSec and other technical teams.
- Organize and conduct security awareness events and workshops, promoting participation and a strong security culture.
- Regularly assess the effectiveness of the awareness campaigns and adjust strategies based on analytics and feedback.
- Keep abreast of the latest cybersecurity trends and threats, incorporating this knowledge into both internal and external communication strategies.
- Report on the effectiveness and reach of the security awareness initiatives to management.
As a pioneer in cloud-based contact center solutions, this company provides a secure and scalable platform integrating digital engagement, analytics, workflow automation, and practical AI to enhance customer experiences. The emphasis on reliability, security, and compliance, coupled with a strong focus on employee development and empowerment, makes it an excellent workplace for those passionate about advancing customer service technologies and driving business results.
Company Stage
IPO
Total Funding
$874.1M
Headquarters
San Ramon, California
Founded
2001
Growth & Insights
Headcount
6 month growth
↑ 5%1 year growth
↑ 12%2 year growth
↑ 29%INACTIVE