Software QA Engineer

About Johnson Controls

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays.

About Security Access Control Business

When Fortune 500 corporations, government customers, or any other enterprise applications concerned with critical security issues need a reliable solution in their day-to-day operations, often, they turn to Johnson Controls and its security and event management technologies currently installed in thousands of facilities worldwide. Johnson Controls has built a solid reputation in the security industry as an innovator of security and event management technologies. With its continuous investment in R&D, and the ability to leverage innovative technologies, Johnson Controls has reached technological excellence.

This is an exciting opportunity to be part of development of the next generation of AI-driven security solutions. Your role will have a large impact being part of a growing QA team. Technology you test and support will be used to protect people, facilities, and assets, at scale around the world. Which is pretty world-changing and exciting!

We are investing heavily for growth of our QA team and looking for change agents with big bold ideas and a highly collaborative working style. This might just be THE impactful role you have been looking for!

About the Role

As a Software QA Engineer, you will be responsible for validating the quality, reliability, and usability of Enterprise Manager, Exacq, and related ACVS solutions. You will work closely with developers, product management, and fellow QA engineers to ensure high-quality software releases.

This role requires a well-rounded QA engineer who can contribute across manual testing, automation, API testing, integration testing, and system validation. The ideal candidate is curious, eager to learn, takes ownership of assigned features, and is comfortable working in both manual and automated testing environments.

What You Will Do

• Execute functional, regression, integration, exploratory, and end -to-end testing.

• Develop and maintain automated test cases for web, API, desktop, and mobile applications.

• Participate in test planning, test execution, defect tracking, and release validation.

• Perform root cause analysis and assist developers in troubleshooting issues.

• Validate cloud services, server applications, APIs, and integrated security solutions.

• Test integrations between video management systems, access control systems, and third- party platforms.

• Use AI-assisted engineering tools to improve productivity, test coverage, and automation

efficiency.

• Contribute to continuous improvements in QA processes and automation coverage.

• Take ownership of assigned features and ensure quality throughout the development lifecycle.

Responsibilities

• Create and execute test cases and test scenarios.

• Automate repetitive test cases using Python, Robot Framework, Playwright, Selenium, or equivalent tools.

• Perform API testing using Postman, Swagger, REST APIs, or similar tools.

• Validate logs, databases, and system behavior during issue investigation.

• Participate in Agile ceremonies including sprint planning, refinement, and retrospectives.

• Support both manual and automation testing activities based on project needs.

• Collaborate effectively with development, QA, support, and product teams.

• Utilize GitHub Copilot, ChatGPT, Atlassian Rovo, or similar AI tools to accelerate testing and analysis activities.

What we look for Required Qualifications:

• 3+ years of experience in Software QA, Test Automation, or Software Testing.

• Experience performing manual and automation testing.

• Experience testing web applications, APIs, and client-server applications.

• Knowledge of automation tools such as Robot Framework, Selenium, Playwright, Appium, or similar technologies.

• Understanding of software testing concepts, SDLC, STLC, and defect lifecycle.

• Experience using Jira, Zephyr, TestRail, or similar test management tools.

• Basic knowledge of Linux, Windows, and networking fundamentals.

• Experience working within Agile/Scrum teams.

• Familiarity with Git and CI/CD concepts.

• Good troubleshooting and analytical skills.

• Strong communication and collaboration skills.

Preferred Qualifications

• Experience with Exacq, Cloudvue, Enterprise Manager, VideoEdge, CCure, Kantech, or similar security platforms.

• Experience with Access Control, Video Surveillance, Enterprise Monitoring, or Physical Security products.

• Experience with REST APIs and microservices.

• Knowledge of SQL and database validation.

• Experience testing Android and iOS applications.

• Familiarity with Docker, Kubernetes, Kafka, Redis, or cloud-native applications.

• Experience using GitHub Copilot, ChatGPT, or other AI-assisted engineering tools.

• Understanding of networking concepts such as TCP/IP, ports, protocols, and Wireshark.

• Exposure to performance, scalability, and reliability testing.

Desired Characteristics

• Strong ownership and accountability.

• Willingness to work on both manual and automation testing.

• Ability to learn quickly and adapt to new technologies.

• Self-motivated and proactive problem solver.

• Ability to work beyond assigned stories when needed to help the team achieve sprint goals.

• Strong collaboration skills and positive attitude.

• Interest in AI-assisted engineering and continuous improvement.

Location

• Hybrid position based in India.

• Hyderabad or Gurgaon preferred.

• Ability to collaborate with global teams and provide overlap with EST business hours as needed.