T

TSYS

Payment processing, gateways, and card services

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeBudapest, HungaryNo salary listedRemote

About the Job

Requirements

  • A bachelor's degree, or a combination of relevant training and/or experience in lieu of a degree.
  • Typically at least 8 years of relevant experience.
  • Experience in client-facing roles and/or the financial industry.

Responsibilities

  • Own end-to-end relationships with assigned key accounts, acting as the trusted advisor and primary escalation point for all client needs.
  • Drive account growth through strategic account planning, contract renewals, and identification of cross-sell and upsell opportunities.
  • Lead service governance, executive business reviews, and resolution of critical issues to ensure high client satisfaction and retention.
  • Manage commercial performance, including revenue forecasting, profitability, billing accuracy, and contract negotiations.
  • Partner cross-functionally to represent the voice of the customer, align internal resources, and deliver solutions that support client business objectives.

Desired Qualifications

  • Experience managing complex client environments, leading cross-functional initiatives, and influencing outcomes without direct authority.
  • Strong analytical and problem-solving skills, with the ability to navigate ambiguous situations and make sound business decisions independently.
  • Excellent presentation, communication, and stakeholder management skills, including engagement with senior executives.
  • Proven ability to build collaborative relationships across internal teams and external customer organizations to drive results.
  • A customer-centric mindset with the ability to translate client needs into scalable business and operational solutions.

About the Company

TSYS

Payment processing, gateways, and card services

TSYS provides payment processing and related solutions for banks, merchants, and consumers. It operates through Issuer Solutions, Merchant Solutions, and Consumer Solutions (Netspend), handling card processing, mobile payments, and online gateways like MultiPASS and Authorize.Net. It differentiates itself with a large North American footprint (about 40% third-party market share for issuing banks) and a history of acquisitions (Netspend, TransFirst) and a Global Payments merger that expanded its reach to millions of merchants and hundreds of institutions. Its goal is to deliver a complete, secure payments infrastructure that supports efficient processing, broad reach, and omnichannel payment options.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Columbus, GA
Founded
1983

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