Senior Account Executive

Overview

Senior Account Executive

Remote | France

About the Role

The Account Executive is responsible for developing and maintaining relationships with new and existing customers and partners, with the objective of consistently meeting or exceeding assigned sales goals. This role brings a proactive, people-first approach to pipeline development, account management, and deal execution — driving meaningful growth across France.

Your Role Responsibilities? Here's What You'll Do.

• Develop and execute a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for existing and potential customers and partners, while maintaining accurate real-time sales forecasting.
• Proactively initiate and maintain contact with customers and partners on a regular basis, collaborating with all available company resources to develop and maintain a healthy pipeline while continuously improving account management and the sales process.
• Partner with sales solution engineers to develop and deliver compelling software demonstrations, and engage company specialist and support resources as needed to advance opportunities through the sales cycle.
• Maintain a solid understanding of best practices and market trends, as well as customers' business and technical needs, and proactively pursue opportunities for company expansion and integration.
• Assist with determining the viability of RFP requests and directly influence the development of responses, while attending and actively contributing to trade shows to ensure customers and potential customers are engaged in company marketing efforts.
• Develop the closing plan for accounts and engage internal leadership as necessary to lead the negotiation and contracting process, ensuring deals are closed on time and as forecasted.

Role Essentials

• Associate's degree or equivalent experience, with demonstrated experience as an Account Manager and knowledge of sales in a relevant technology solution or assigned industry.
• Proficiency in opportunity management and account planning tools, with strong organizational and multi-tasking abilities.
• Strong ability to establish rapport, build trust, and gain the confidence of customers, partners, and internal stakeholders.
• Good oral and written communication skills with a professional demeanor and the ability to interact with others with discretion and tact.
• Good negotiating and influencing skills with the self-motivation to manage work independently to completion in a fast-paced environment.

What We'd Like to See

• Proven ability to proactively streamline and continuously improve account management practices and the overall sales process.
• Strong collaboration skills applied successfully within a team as well as across departments and partner organizations.
• Experience engaging company specialist resources and internal leadership to advance opportunities and close deals effectively.
• Comfortable attending and contributing to trade shows and customer-facing marketing events to drive engagement and pipeline growth.
• Willingness and ability to travel up to 50% of the time to support customer engagements, trade shows, and business development activities.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Responsibilities

• Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritizing of opportunities for assigned moderate risk, moderate impact existing or potential customers or partners
• Develop and communicate accurate sales forecasting on a real-time basis
• Pro-actively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. Collaborate with all available company resources to develop and maintain pipeline
• Take proactive measures to streamline and constantly improve account management and the sales process
• Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration
• Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls
• Understanding of best practices and market trends, as well as customer and potential customers business and technical needs. Pursue opportunities for company expansion and integration
• Engage company specialist and support resources as needed to advance opportunities
• Assist with determining the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response
• Attend and actively contribute to trade shows; ensure customers or potential customers are participating in company marketing efforts to the best of their ability
• Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecast
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy