Patient Access Clerk - Admissions

Description

Summary:

Interviews patients/representatives to obtain and verify identifying information to generate an admission record; operates computer and telephone systems; performs other related duties as assigned. 

Responsibilities:

• Performs admitting duties in accordance with established procedures. 
• Interviews patient/representative to obtain required patient information; verifies accuracy of existing information.
• Explains consent and insurance forms; obtains patient/representative signatures.
• Appropriately completes MSP questionnaire with all Medicare patients, obtaining retirement dates and accident information.
• Obtains accident information for all patients when appropriate, including location of accident, responsible party, and med-pay/liability insurance information.
• Enters new physician information, if not currently in the system; ensures information is accurate and complete.
• Requests pre-payment from self-pay patients and informs patients of discounts. Collects co-payments when applicable.
• Completes temporary registrations and verifies accuracy of information in the system.
• Reviews after hours registrations for accuracy.
• Pre-registers patients for outpatient testing, including Laboratory and Imaging.
• Performs bedside registration in the Emergency Department, in accordance with EMTALA regulations.
• Identifies/corrects duplicate profiles in the computer system.
• Processes Medical Group Lab orders.
• Collects, verifies, updates and runs daily census.
• Performs other related duties as assigned.

Requirements

Education and Experience:

• High school graduate or equivalency. 
• Demonstrated computer skills. 
• Courses in medical terminology and/or related experience preferred. 

Skills/Abilities:

• Excellent communication and interpersonal skills.

Physical Requirements:

• Work is of light demand. 
• Routine lifting requirements of up to 25 pounds.
• Able to push/pull computer on wheels. 
• Standing, sitting, walking, bending, and reaching required. 
• Works inside.   

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement
• Paid Time Off
• Tuition Reimbursement
• Health Savings Account
• Wellness Program
• Employee Assistance Program