Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Quality Assurance Analyst 2

Manual & Functional QAConfirmed live in the last 24 hours

Full-timeChandigarh, IndiaNo salary listedIn-person

About the Job

Requirements

A minimum of 2 years of experience in a similar role.
A bachelor's degree in Business Administration, Mathematics, Finance, Statistics, or Technology.
Knowledge of Defined Benefit plans.
Knowledge of automated testing tools and Project and Test Management Tools.
Knowledge of QA tools, concepts, and methodologies.
Ability to handle and manage multiple tasks simultaneously.
Ability to meet deadlines and deliver on time.
Ability to take ownership and be accountable for assigned tasks.
Ability to work in a fast-paced, deadline-oriented project team environment.
Strong problem-solving and analytical skills.
Oral and written communication skills to share concepts and information with teammates and clients.
Client-satisfaction focus and a team-oriented work style.
Interest in system analysis, implementation, documentation, testing, and programming.
Proficiency with Microsoft Word, Excel, and Access.
Knowledge of SQL and VB.
Post-secondary education; a bachelor's degree in Information Systems or Computer Science is preferred.
Industry-specific certifications.

Responsibilities

Develop test scenarios, perform quality assurance tests, and ensure systems respond effectively.
Follow test schedules and ensure the phases and various tests are completed appropriately.
Conduct post-implementation follow-ups to ensure stability and collaborate with stakeholders to prioritize and follow up on patches when needed.
Identify situations that may significantly affect deliverable quality, provide feedback to stakeholders, and ensure corrective actions are taken.
Participate in planning, organization, and follow-up of project deliveries to ensure quality assurance, implementation, and experimentation tests meet commitments.
Identify opportunities to purchase, and propose and recommend solutions to optimize and evolve processes and work methods.
Review business requirements and system specifications for client-proposed solutions, including Defined Benefit plan configuration, web setup, data conversion, payroll interface, carrier feeds, and premium billing.
Configure the system through parameters.
Develop and review test plans and expected results.
Test system functionality and document results.
Attend and contribute to team and client meetings.
Work closely with the Defined Benefits Team Lead to communicate project progress and delivery.

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

Working closely with clients and colleagues, the Quality Analyst Defined Benefits plays a key role in the examination of business and functional/ system requirements to ensure the Defined Benefits system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects client’s benefits.

How you'll make an impact

Be aware of projects and their particularities, develop test scenarios, perform various quality assurance tests and ensure that systems respond effectively
Ensure the quality, the follow-up and the respect of the phases of test schedules, of the various tests
Carry on with post-implementation follow-ups to ensure stability and if need, collaborate with the stakeholders to prioritize and to follow-ups on the patches
Identify situations that may significantly affect the quality of deliverables, provide feedback to stakeholders and ensure that appropriate corrective actions are taken
Participate in the planning, organization and follow-up of projects deliveries so that the various quality assurance, implementation and experimentation tests respect the commitments
Identify opportunities to purchase, propose and recommend solutions to optimize and evolve processes and work methods
Review Business Requirements & System Specifications of client’s proposed solution Defined Benefit plan configuration, web set up, data conversion, payroll interface, carrier feeds, premium Billing etc.)
Execute configuration of the system through parameters
Develop and review test plans and expected results
Test system functionality and document results
Attend, participate and contribute to team meeting and client meeting.
Work closely with the DB Team Lead on communicating project progress and delivery

About you

Skills and Experience

Minimum of 2 years of experience in a similar role
Bachelor’s degree in Business Administration, Mathematics, Finance, Statistics, Technology
Knowledge of Defined Benefit plans
Knowledge of automated testing tool (implement and use) and Project and Test Management Tools
Knowledge of tools, concepts and methodologies of QA
Facility to handle and manage multiple tasks simultaneously
Ability to commit to deadlines and deliver on a timely manner
Capability to take ownership and be accountable for assigned tasks
Excel working in a fast-paced, deadline-oriented project team environment
Demonstrate high problem solving and analytical skills
Excellent oral and written communication skills to share concepts and information to teammates and clients
Client satisfaction focus along with team-oriented work style
Enjoy system analysis/implementation/documentation/testing/programming
Proficient with Microsoft Word, Excel, and Access
Knowledge of SQL, VB.

Education

Post-secondary education, bachelor’s degree in Information Systems or Computer Science is preferred
Industry specific certifications

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size: 10,001+
Company stage: IPO
Headquarters: Itasca, IL
Founded: 1927

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