Quality Control Manager

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. 

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Augusta, GA, Fort Gordon, GA

The Quality Control Manager (QCM) is responsible for developing, implementing, and administering the Contractor's Quality Control Program to ensure all services are performed in accordance with contract requirements, applicable regulations, and established quality standards. The QCM monitors contract performance, conducts inspections, identifies deficiencies, and implements corrective actions to promote continuous improvement and customer satisfaction.

Essential Job Duties:

• Develop, implement, and manage the contract Quality Control Program.
• Conduct quality inspections of work performed to verify compliance with contract requirements and performance standards.
• Identify deficiencies, document findings, and oversee corrective actions to resolution.
• Perform root cause analyses to identify recurring performance issues and recommend process improvements.
• Prepare and submit quality reports, inspection results, and performance metrics to the Government.
• Monitor Key Performance Indicators (KPIs) and quality trends to improve contract performance.
• Coordinate with project leadership, supervisors, and Government representatives to resolve quality concerns.
• Verify completion of corrective and preventive actions.
• Maintain quality documentation and inspection records.
• Ensure compliance with applicable safety, environmental, and quality management requirements.

Key Responsibilities:

• Administration of the Quality Control Program.
• Inspection and verification of contract performance.
• Deficiency identification and corrective action management.
• Root cause analysis and continuous improvement.
• Quality reporting and documentation.
• Compliance with contract quality requirements.
• Customer satisfaction and performance standards.
• Quality record management.
• Coordination with Government quality representatives.
• Achievement of contract quality objectives.

Mandatory:

• High school diploma or equivalent required. Associate's or Bachelor's degree in Construction Management, Engineering, Business, Quality Management, or a related field preferred.
• Minimum of five (5) years of experience performing quality control management functions on a Public Works, Base Operations Support Services (BOSS), Facilities Maintenance, or similar Government services contract.
• Experience managing quality programs, inspections, deficiency tracking, and corrective actions.
• Experience analyzing performance data to improve operational performance
• Must be eligible to obtain and maintain any Government-required security clearance or installation access.

Preferred:

• Previous Army or Department of Defense contract experience.
• Certified Quality Manager (CQM), ASQ certification, or equivalent.
• Experience supporting IMCOM or Directorate of Public Works operations.
• Knowledge of ISO 9001 Quality Management principles.
• Experience with performance-based service contracts.

Working Conditions:

• This position operates within a professional office and active operational environment located at a CONUS military installation.
• The role requires routine interaction with Government leadership, military personnel, host nation representatives, subcontractors, and site personnel across multiple functional disciplines.
• Work is performed in office and field environments requiring frequent inspections of facilities, maintenance operations, and construction activities. Occasional after-hours support may be required.
• The work environment may include exposure to varying weather conditions, austere operating environments, elevated noise levels.

Physical Requirements:

• This position is primarily administrative in nature but requires the ability to routinely move throughout operational areas and customer locations.

• Must be able to walk extended distances across the installation, climb stairs, access work areas, and remain stationary for extended periods while conducting meetings, inspections, and oversight activities.

• Must be capable of operating standard office equipment and carrying work materials and portable equipment as required.

Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law. 

Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email [email protected].

Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.

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