Jushi

Cannabis products brand and wellness solutions

Dispensary General Manager

Retail Store ManagementPosted on Nov 6

Full-timePottsville, PA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or General Education Development (GED) is required.
A minimum of five years of combined dispensary, call center, retail, sales, hospitality, or customer service experience is required.
Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality is sought.
Excellent computer and technical skills are required, including experience with web browsers, retail point-of-sale systems, and credit card processing terminals.
High-level critical thinking, attention to detail, mathematical, language, and reasoning skills are required.
The ability to add, subtract, multiply, and divide fractions and decimals, and to handle high volumes of cash, is required.
The ability to work a flexible schedule, including weekends and holidays, is required; additional work time may be requested as business demands require.
The role may require assistance, oversight, and coverage outside the assigned region.

Responsibilities

Manage day-to-day retail dispensary operations, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance.
Hire and develop a team passionate about medical cannabis and customer service.
Lead by example in service, dedication, pace, positivity, and energy.
Support and maintain the company’s mission and culture of positivity.
Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure company culture and expectations are met.
Train store staff by reviewing, revising, and implementing training materials; delivering training sessions; assessing store staffing needs; and building team depth to support company initiatives.
Follow established policies and procedures and execute company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, safety, and security.
Identify and develop process improvements to support company growth.
Maintain store schedules to drive revenue while controlling overhead costs.
Perform daily inventory audits; record daily and monthly category sales; and ensure accuracy.
Oversee end-of-month inventory reconciliations and report discrepancies in real time.
Develop vendor relationships and monitor, manage, and maintain appropriate inventory levels.
Ensure accurate cash handling in the front and back of house.
Guide patients and employees on cannabis recommendations, including product selection, effects, potency, dosing, consumption methods, and administration.
Handle employee and customer concerns and complaints diplomatically while working with the Regional Dispensary Manager, Marketing Team, and Inventory Team.
Maintain comprehensive knowledge of cannabis forms, chemical composition, effects, dosing, titration, consumption methods, and quality metrics.
Maintain a professional image in appearance, actions, and words.
Comply with city and state regulations.
Receive deliveries, create purchase orders, and maintain accurate records.
Complete daily and weekly tasks assigned by the Regional Dispensary Manager.
Maintain the neatness, organization, and cleanliness of the store.
Create merchandise display ideas and construct or assemble displays in showcases and on the sales floor, following display suggestions or schedules as appropriate.
Troubleshoot MJ Freeway, coupons, and patient issues diplomatically.
Evaluate competing stores by gathering information about merchandise style, quality, and prices.
Support employee initiatives and team-building activities.
Support events and specials held during and outside operating hours.
Report product-related issues or complaints in real time to the Regional Dispensary Manager, Inventory Manager, and Director of Retail Operations.
Work with the team to maintain a clean, smooth, efficient, and compliant store and uphold the BEYOND / HELLO mission, values, and culture.
Perform desk-based computer tasks; sit and stand frequently; and occasionally walk, reach above the shoulders, perform fine and forceful grasping, use a telephone, sort or file paperwork or parts, and lift, carry, push, or pull objects weighing up to 25 pounds.
Occasionally twist, bend, stoop, squat, kneel, or crawl.
Work in an environment with moderate to loud noise.

Desired Qualifications

An associate or bachelor’s degree in any field is preferred.

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary General Manager will be responsible for the day-to-day operations at the retail level including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This position requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele.

WHAT YOU WILL DO

Hire and develop a team who are passionate about medical cannabis and the service they provide
Lead by example through being the ultimate illustration of service, dedication, pace, positivity and energy
Support and maintain jushi’s mission and culture of positivity
Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded
Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
Identify and develop process improvements to assist with company growth
Maintain thoughtful store scheduling to drive revenue while controlling overhead costs
Perform daily inventory audits and record daily and monthly category sales and ensure accuracy at all times
Oversee End of Month inventory reconciliations and report any discrepancies in real-time
Develop strong vendor relationships and monitor, manage, and maintain proper inventory levels
Ensure accuracy for all cash handling in the front of house and back of house
Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Regional Dispensary Manager, Marketing Team, and Inventory Team
Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
Present a professional image in appearance, actions and words
Abide by city and state regulations at all times
Receive deliveries, build purchase orders, and maintain accurate records
Complete daily and weekly tasks/duties as assigned by Dispensary Regional Manager
Maintain neatness, organization, and overall cleanliness of the entire store
Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on sales floor
Effectively and diplomatically troubleshoot MJ Freeway, coupons, and various patient issues
Evaluate competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
Provide support with various employee initiatives and team building
Provide support with various off and on hour events and specials
Report any and all issues or complaints relating to product to the Regional Dispensary Manager, Inventory Manager, and Director of Retail Operations in real-time
Work closely with Team to run a clean, smooth, efficient and compliant store and maintain BEYOND / HELLO’s mission, values, and positive culture

WHAT WE ARE LOOKING FOR

High School diploma or General Education Development (GED) required
Associate or Bachelor’s degree in any field preferred
Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

Constantly perform desk-based computer tasks
Frequently sitting and standing
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl
Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
Complete any needed assistance including oversight and coverage outside of
the assigned region as needed
An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

About the Company

Jushi

Cannabis products brand and wellness solutions

Jushi Holdings is a cannabis company aiming to be a world-class leader by building an integrated global community focused on wellness, mindfulness, and connection. It develops and sells cannabis products with strong branding and trusted quality across growing markets. Its products come from cultivation and manufacturing processes, then are branded and distributed to consumers to support wellness and everyday use. The company differentiates itself through its emphasis on branding, quality, and an integrated platform that links cultivation, product development, and distribution across multiple regions. Its goal is to become a leading global cannabis brand and platform that connects people seeking wellness through cannabis products.

Company size: 201-500
Company stage: IPO
Headquarters: Boca Raton, FL
Founded: 2018

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