Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Surveillance Agent

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeChandler, OK, USANo salary listedIn-person

About the Job

Requirements

Previous surveillance experience is preferred but not required.
A thorough working knowledge of casino games, especially payoffs, odds, procedures, and game protection, is preferred.
A working knowledge of Gaming Control Board regulations is preferred.
Must possess customer service, communication, organizational, and writing skills.
Must be able to work any day of the week and any shift.
Must be at least 21 years of age.
Must have basic computer operational skills.
Must be able to work effectively with co-workers and as part of a team.
Must present a well-groomed appearance.
Must possess good math aptitude.
A high school diploma or GED is required.
Must be able to sit or stand for long periods while observing multiple CCTV screens in a small room or area.
Must be able to work and maneuver in close quarters.
Must be able to respond calmly in crisis and stressful situations.
Must be able to see and remember specific details of incidents and persons.
Must be able to lift up to 50 pounds.
Must be able to operate monitors, switches, computers, controllers, and cameras.
Must be able to give court testimony when necessary and write detailed reports.
Must be able to change shifts on short notice.
Must be able to read, write, speak, and understand English.
Must be able to tolerate secondhand smoke, high noise levels, bright lights, and dust.
Must be able to work in a low-light environment.

Responsibilities

Ensure the safety and well-being of guests and fellow employees.
Investigate incidents concerning the welfare of the casino.
Review and approve documents as needed.
Assist the Security Shift Supervisor in supervising and directing Guest Safety Officers as they perform their duties and company procedures.
Assist the supervisor with preparing schedules and daily paperwork.
Develop a strong working relationship with the police department.
Conduct public relations with guests and company employees.
Operate surveillance equipment, including monitors, switchers, computers, controllers, and cameras.
Provide CCTV and personal observations of departments and applicable job functions to ensure compliance with established laws, regulations, policies, procedures, and internal controls.
Meet job attendance guidelines and adhere to regulatory, departmental, and company policies.
Work a flexible schedule that includes weekends, evenings, and holidays, and work reasonable overtime when required.
Follow the Everyone Greets Everyone policy by acknowledging guests and team members within 10 feet, initiating a friendly verbal greeting within 5 feet, keeping alert to surroundings, and seeking opportunities to greet others while on the floor.
Participate in mandatory meetings and pre-shift BUZZ sessions.

Desired Qualifications

Previous surveillance experience is preferred but not required.
A thorough working knowledge of casino games, especially payoffs, odds, procedures, and game protection, is preferred.
A working knowledge of Gaming Control Board regulations is preferred.

Responsible for the safety and well-being of guests and fellow employees.
Investigates various incidents that concern the welfare of the casino.
Review and approve all documents as needed.
Assist the Security Shift Supervisor in the supervision and direction of Guest Safety Officers in performing their duties and procedures of the company.
Assists the supervisor in preparation of schedules and daily paperwork.
Develops a strong working relationship with the police department.
Conducts good public relations with all guests and company employees
All surveillance equipment operates, including but not limited to: Monitors, switchers, computers, controllers and cameras.
Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
Team Members will participate in all mandatory meetings and pre-shift BUZZ sessions.

Previous surveillance experience preferred but not required.
A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures, and game protection.
Must possess excellent customer service, communication, and organizational and writing skills.
A working knowledge of Gaming Control Board Regulations is preferred.
Must be able to work any day of the week and any shift.
Must be 21 years of age.
Must have basic computer operational skills.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must possess a good math aptitude
High School Diploma or GED required

Must be able to sit or stand for long hours observing numerable CCTV screens in a small room or area.
Must be able to work and maneuver in close quarters.
Must be able to respond calmly in crisis and stressful situations.
Must be able to see and also remember the specific details of incidents and persons.
Must be able to lift up to 50 pounds.
Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
Must be able to give court testimony when necessary and write detailed reports.
Must be able to change shifts on short notice.
Must be able to read, write, speak and understand English.
Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
Must be able to work in a low light environment

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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